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Leaks & Service Repairs

757-399-3066 ext 3 (Leaks & Service Repairs)

Reroof Estimates & Inspections

757-399-3066 ext 1 (Reroof Estimates & Inspections)

Category: Roof Leak

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Category: Andrews Roofing, Commercial Roofing, Pipe Collars, Residential Roofing, Roof Leak, Roof Maintenance

The Problem with Pipe Collars

One of the most common sources of roof leaks is probably something you never think about: pipe collars.

Take a look at your roof and you’ll notice a few small pipes sticking up in seemingly random areas. These pipes are what make it possible for your sinks, tubs and toilets to drain or flush. All of those fixtures require a single or shared pipe to exit the roof, which allows the intake of air that enables them to drain or flush. Think about a gas can and how it’s only possible to have an unrestricted flow if a secondary air valve is open. These vents, which are actually truly air intake pipes, are generally made of PVC and can range in size from 1 ¼” to 4.”

Each of these pipes passes through a pipe collar (sometimes also called pipe flashing, roof jacks or pipe boots) at the point where it exits your roof. This flashing should integrate under and over your roofing materials, creating a watertight seal. In addition to being able to withstand moisture, they must also be able to withstand heat, sun, wind, snow and ice.

By far, though, the biggest demands on pipe collars are the sun and changing temperatures. Seasonal and even daily temperature changes can cause the PVC pipe itself to move dramatically up and down as the plastic expands and contracts. Depending on the material of the pipe collar, this can cause cracking and gaps that allow water in.

Pipe Collars that need to be replaced! 

Newly installed Pipe Collars

Most pipe collars can only be expected to last 7-12 years at most before running into some type of failure. Older styles use a rubber gasket that will often dry rot, crack and deteriorate. But even metal pipe collars can fail over time, especially if exposed to extreme weather. And considering that this is probably something very low on your home maintenance list, it’s likely that any problem your pipe collars run into will only come to your attention when a leak appears, at which point damage has been done to more than just the collar. The good news is that there is a way to avoid this.

Using a higher quality pipe collar material can eliminate the need for maintenance and threat of leakage. At Andrews Roofing we use a pipe collar product called The Ultimate Pipe Flashing ® for shingle roof installations and reroofing projects. This product is made by Lifetime Tool & Building Products in the USA from ultra-pure silicon and marine grade stainless steel, which means it’s virtually weather proof. This product is flexible to accommodate just about any roof slope. It’s also guaranteed for the life of your roof when properly installed by a licensed roofing contractor.

While this may seem like a small detail in the grand scheme of your home’s roof, it’s actually a really critical component in keeping your roof and interior fixtures functional and protected. Investing a little bit more in higher quality materials can save you thousands of dollars in the long run when a leak occurs from premature product deterioration.

If you think your vent pipe collars may need replacing or have noticed the signs of roof leakage, contact Andrews Roofing today. We have been helping homeowners in the Hampton Roads region protect and repair their homes for over 25 years. We have the experience and knowledge to help you choose the right products for your home and your budget, and we work with the best manufacturers in the industry to provide you with materials that will last.

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Category: Andrews Roofing, Chimney Leak, Residential Roofing, Roof Flashing, Roof Installation, Roof Leak

Don’t Blame the Roof: Why Your Chimney May be the Cause of a Leak

Roof leaks are a homeowner’s nightmare, leading to potential damage, mold growth, and costly repairs. 

While many people associate roof leaks with damaged shingles or flashing, one often overlooked culprit is the chimney. Chimneys can be a source of significant water damage if not properly maintained. But how do you know whether your leak is coming from your roof or your chimney?

How Your Chimney Can Cause a Roof Leak:

  • Cracked or deteriorated chimney crown: The chimney crown is the concrete or cement layer at the top of the chimney. Over time, exposure to harsh weather conditions can cause it to crack or deteriorate, allowing water to seep into the masonry and eventually into the roof.
  • Damaged or missing chimney flashing: Flashing is the metal strip that seals the intersection between the chimney and the roof. If the flashing becomes damaged, improperly installed, or starts to deteriorate, it can create a pathway for water to enter the roof system.
  • Crumbling mortar joints: The mortar that holds the bricks or stones of the chimney together can deteriorate over time due to weathering. As the mortar crumbles, gaps and openings can form, permitting water infiltration into the roof.

How to Detect a Chimney-Related Roof Leak:

  • Internal signs: Look for water stains, peeling paint, or discoloration on ceilings or walls near the chimney. These are often indicators of a leak. Mold growth or musty odors may also be present.
  • Exterior signs: Inspect the chimney for cracks, crumbling masonry, or missing flashing. Pay attention to any signs of water pooling on the roof or around the chimney after a heavy rainfall.
  • Attic inspection: Check your attic for signs of water damage, such as damp insulation, water stains, or rotting wood near the chimney.

Taking Steps to Repair the Damage:

  • Consult a professional: If you suspect your chimney is causing a roof leak, it is crucial to contact a qualified roofing professional and/or chimney specialist. Depending on the damage you may need both specialists to come in and do repairs – especially if a chimney leak has caused damage to nearby areas of your roof.
  • Chimney crown repair: If the chimney crown is cracked or deteriorated, it should be repaired or replaced. A chimney professional can apply a waterproof sealant or construct a new crown to prevent water penetration.
  • Flashing replacement: Damaged or missing flashing should be replaced with new, properly installed flashing. This will ensure a secure seal between the chimney and the roof. A qualified roofing contractor can do this repair and in some cases a chimney repair company can as well.
  • Mortar joint repair: If the mortar joints are deteriorating, a process called tuckpointing can be performed. This involves removing the damaged mortar and replacing it with new mortar to restore the chimney’s integrity. This should only be done by an experienced chimney and masonry expert.
  • Regular maintenance: To prevent future leaks, schedule regular chimney inspections and maintenance. Keep the chimney free of debris, ensure proper ventilation, and consider applying a waterproofing sealant to protect against moisture.

While chimneys provide warmth and charm to our homes, they can also become a pesky source of roof leaks if neglected. Just like other functional and structural aspects of your home, pay attention to your chimney and visually inspect it regularly. If you think it may be causing any leaks or issues, contact a professional as soon as possible before further damage is done. By addressing chimney-related issues promptly, you can protect your home and preserve its structural integrity for years to come.

Andrews Roofing has been providing homeowners in Hampton Roads with sound roofing repair advice and services for over 25 years. If you’re not sure if your leak is coming from roof or chimney damage, contact us today. Our experts can provide an on-site inspection to help identify the issues and make a plan for repairs – whether we do them ourselves or refer you to a local chimney specialist.

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Category: Andrews Roofing, Commercial Roofing, Residential Roofing, Roof Leak, Roof Maintenance, Roofing Repairs

Is Your Roof Talking to You?

You’ve heard the saying “if these walls could talk” but did you know your roof really can talk to you?

No, your roof talking to you doesn’t mean you have a poltergeist, but it does mean you might have a major repair or replacement on your hands. The key is understanding the different forms of communication a house uses.

Remember, silence is golden. If a roof is in great shape with no issues, it’s likely to stay quiet. But when failure due to damage or age starts up, that’s when you’ll start to “hear” some moaning and groaning.

The first form of communication a failing roof will use is visual. Cracked, dry, brittle, or missing shingles is the first sign that a roof is reaching the end of its lifespan. Knowing when your roof was installed will, of course, help with determining if the time has come for a replacement based on materials used and their expected lifespan. If it’s just a couple of shingles showing wear, it may be possible that a small repair can extend the life of your roof a little longer. But if more than 5-10% of your roof is showing obvious signs of aging, it’s telling you that it’s time for a full replacement.

The second form of communication a roof will use is your energy bill. Have you seen a recent spike in how much energy you’re using each month? This could very well be because of an aging roof. Missing or deteriorated insulation, worn out shingles, damaged or decayed forms of ventilation can all cause your heating and cooling system to have to work harder, increasing your bills. Again, any one of these issues could be grounds for a professional repair, but add them all up together and a replacement is likely necessary.

The third, most obvious and more detrimental form of communication a roof can use is the leak. If you have a leak, there’s no doubt some form of repair or replacement is due. But pinpointing exactly where a leak is coming from and what type of failure is causing it can be difficult. A licensed and experienced roofing contractor should be called in immediately to assess the situation and provide some options. A minor leak doesn’t have to mean a total roof overhaul. Often leaks are caused by loose or missing flashing, a backed up gutter or a hole that is easily fixed. But sometimes the leak is simply a roof’s final message letting you know that its time has come to an end.

If you start hearing any of these messages from your roof, call in a licensed contractor to help you translate them and determine the best path forward. If repairs can be made to extend its life a few more years, it would be wise to take that length of time to start putting funds aside to pay for the eventual replacement. Roof replacements are a major investment, and no one wants to have to make that purchase suddenly and without warning.

At Andrews Roofing we are trained and experienced roof communicators. We’ve seen nearly every type of failure, repair and replacement scenario possible, which means we can give you the best advice and the most accurate estimates to help solve the problem. If you’re roof has started talking to you, contact us today.

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Category: Andrews Roofing, Residential Roofing, Roof Leak, Roof Maintenance, Roofing Information, Roofing Repairs

How to Know When to Request a Service Call for Your Roof

For some things in life, it’s very easy to know when it’s time to call in a professional. If your car breaks down on the highway, it’s time for a mechanic. If you break your leg, it’s time for a doctor. But there are some things that are a little less obvious. For instance, knowing exactly when to call in someone to service and inspect your roof can be tricky for some homeowners. A lot of your roof may not be visible to you, and from the ground it can be difficult to spot some of the tell-tale signs of decay or damage. But there are a few good ways to tell if it’s time to call in a roofing professional, so here are some signs to look out for.

Soaring Energy Bills
Your energy bill may be soaring lately because of rate increases, but pay attention to the actual kilowatt hours you’re using each month. If that number has started to rise over time and you haven’t made any changes or added any new electrical elements to your home, that can be a sign of a roof that needs service. That’s because your roof is one of the main temperature control elements of your house. A leaky roof lets water in but it also lets warm or cold air out. Don’t pay money to air condition the outside, call a roofing company instead and see if any repairs are needed that will help make your energy bill (somewhat) more reasonable.

Sagging
A sagging roofline – usually a gentle slope down toward the middle of a roofline, or drooping at the edge of an eave – is a sign that there are problems with the underlying structure. This could mean that the rafters, roof decking or both have started to deteriorate. This can happen due to age, but it can also happen if moisture is coming in through the roof, causing the wood beneath to rot or invite termites. In any of those cases, a professional roofing company and potentially a general contractor and pest company may be needed to address this issue. Left unchecked, a sagging roof can cause massive and extremely expensive damage to the core structure of your home.

Dark Spots
Leaks don’t always present themselves as a steady stream of water or even a drip directly from the ceiling. In slow leak cases, a dark spot on in the interior will appear and start to grow in the area where the water is penetrating the roof. This is often in the corner of rooms that are along the exterior of a home. The dark spots may appear on the ceilings, but they also can appear along and down walls, especially if water is entering the house along the roofline. As soon as you see a dark spot start to appear, call a roofing company. The longer you allow those spots to grow and exist, the more likely it is that mold, mildew, and other types of water damage will occur in areas beyond your home’s roof. Drywall, trim, window casings and even flooring may need to be replaced if leaks are not addressed quickly.

Debris
If you’re finding bits of asphalt shingles in your yard, especially after a weather event, this may be a sign that your roof needs to be replaced. While asphalt shingles are very durable, they do have a life expectancy of 20-30 years. This means that even homes built after the year 2000 may be due for a new roof. Another sign of shingle deterioration is asphalt grit in your gutters. Small, sandy bits of a shingle’s asphalt will start to slough off when they’ve reached the end of their lifespan, and very often this material will make its way into your gutters and even down the downspout. Again, this is especially noticeable after a weather event with heavy rain.

The Obvious
Of course, there are some obvious signs that it’s time for a roofing professional’s opinion. Missing shingles, clear water leaks, or a roof that’s older than 30 years most certainly requires a service call to your local roofing company.

If you’re experiencing any of these issues in your home, contact Andrews Roofing. We’ve been working in the Hampton Roads region for over 25 years and we know the common issues homeowners in Tidewater experience. We can help you determine the best next step for your roof, whether that’s a roof repair or total roof replacement.

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Category: Andrews Roofing, Roof Leak, Roofing Repairs, Safety

Roofing 911: What to Do During a Leak

As winter storm warnings, tornadoes and gale warnings sweep across the country, homes are likely to incur damage in one way or another.

Accidents and damage happen, especially when you’re in a storm-prone area like the Tidewater region of Southeast Virginia. As much as we encourage homeowners to prepare their homes and roofs in advance of bad weather to avoid certain issues, sometimes there’s no preparing for mother nature.

So, if you suddenly hear the “drip drip drip” or see the telltale signs of a roof leak, there are things you can do immediately to help mitigate damage until the storm subsides and a full, professional repair can be done.

Document Everything
This may not be your first instinct, but it’s really very critical to document as much as possible as soon as you notice the damage so you can provide this to your insurance company. The clearer you are able to make it that the leak was caused by storm damage, the more likely your claim is to be processed and the quicker it can be resolved.

Of course, do not put yourself in danger in the midst of a storm to get on your roof and take photos, but from where you can inside your house, photograph or video the active leak. Then when it’s safe, take photos on a level area from the outside. Some insurance companies suggest photographing your home when there is no damage and keeping those photos on file for comparison. This makes it easier to show where exactly damage has been done and prove that it was not there prior to the event.

Move Valuables
Another first step in the event of roof damage is to remove any valuable items from the area of the leak. This is particularly important for electronics as they don’t play well with water and can cause electrical damage or fires. Any artwork or photos hanging on walls where the leak may spread should be removed. Curtains, rugs and furniture should be pulled away from the area. If items have been damaged, be sure to document that as well for insurance purposes. Then set them aside to be thoroughly dried and cleaned to avoid mold and mildew.

Contain the Water
If you are able to identify the source of the leak, and the leak is dripping straight downward, place a large container underneath it to catch the water. Check on this container often and empty it before it becomes too heavy or nearly full. It’s also a good idea to place a tarp or sheet of plastic underneath the container in case any water splashes out or spills over, but do not use plastic or tarping to collect water, as it can be difficult to collect and remove water from sheeting without further damaging insulation, flooring or drywall nearby. If plastic sheeting is used under your container, make sure to remove it as soon as the issue is repaired as it can become a vapor barrier, causing condensation where it should not be, without giving it a way out.

Temporarily Cover the Leak
Tarps can seem like a good, easy solution for leaks, but the fact is that putting them onto your roof is dangerous, and if they aren’t placed perfectly over the peak of your roof or tucked under the shingles just right, then they can actually collect water and direct it into other vulnerable areas of the roof. They are also likely to blow off or shift in ways that can cause additional damage. If a large portion of your roof is damaged, this may be the only option, but for smaller areas of damage, try a different patching method instead. Roofing tape and caulk can be used safely from inside your attic to help close up holes and prevent additional water from entering. You can find these items at your local hardware store, and you’d be wise to purchase them in advance of a storm so you’re not running out in the middle of one to stock up. But keep in mind – these are temporary solutions only and professional repairs will need to be made as soon as possible.

Dry Things Out
Anything that has gotten damp or drenched from a roof leak should be dried out as soon as possible. Good ventilation can help in some cases, but you may also want to use a large floor fan directed at any damp areas to help dry them out faster. This will help prevent the growth of mold and mildew, which can lead to additional damage to valuables and your home’s structure. When possible, it is still a good idea to have a professional come out and inspect any wood or materials that got wet to ensure no rot, termite or other structural issues are present.

Call a Professional
As soon as you are able, contact a trusted roofing professional. Even if they cannot come right away, call them as soon as you notice the damage so you can be added to their schedule. It’s never advisable to try and repair your roof yourself – it’s dangerous and if repairs are done incorrectly, it can cause major damage to the entire structure of your home, not to mention your repairs may not meet code requirements and could make it difficult to insure or sell the home in the future.

If you’ve experienced roof damage and leaking, contact Andrews Roofing. We have extensive experience with the type of issues Hampton Roads homeowners experience during storms and bad weather, and we have a local reputation for quality workmanship.

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Category: Andrews Roofing, Homes, Residential Roofing, Roof Leak, Roof Maintenance, Roofing Information

Don’t Let Christmas Ruin Your Roof

The holidays are here and for many folks that means decorating their homes – inside and out. So many of the classic Christmas movies we all love to watch every year involve some sort of rooftop antics. Whether it’s Santa’s sleigh scraping across a gabled dormer or Clark Griswold stapling strand after strand of lights directly to his shingles, these scenes that fill most people with holiday cheer make roofing professionals cringe! That’s because Christmas and holiday decor can cause real, serious damage to your home’s exterior, and particularly your roof. We don’t mean to be a grinch, but while we love to get in the holiday spirit as much as anyone else, we have a few recommendations to help make sure that Christmas doesn’t ruin your roof (and your holiday cheer) this year.

Inspect Before You Decorate
Before putting any type of decorations directly onto your home’s exterior surfaces, give them a once over. Are any shingles peeling or missing? Are gutters loose anywhere? Are there gaps or holes in siding? Is there debris in any roofing valleys? All of these issues should be dealt with regardless of whether or not you’re decorating, but they can become especially problematic once you add things to them. Debris can blow around and destroy your decorations – especially anything inflatable. Loose shingles can be pulled off if weight is placed directly on them. Loose gutters could even fall off or become more damaged if strung with lights. If your inspection turns up any issues, call in a licensed roofing contractor to fix the issue before decking the halls.

Use Proper Lighting
It’s not uncommon to collect Christmas decor and use the same things for decades on end. But when it comes to exterior lighting, it’s best not to get nostalgic about anything. Outdated or worn string lights and electric decor can cause major damage to your home including fire damage. Additionally, any lighting that isn’t rated for outdoor use can become a liability. Make sure anything that you plug in is UL rated, which is typically listed on the product’s packaging or online description. The UL seal means that a product has been tested by the UL nationally recognized safety and sustainability standards and has been found to be free from a reasonably foreseeable risk of fire and electric shock.

Watch Your Weight
No, not your waistline, although we could probably all stand to keep an eye on that this time of year. We’re talking about weight you place on your roof which isn’t designed to withstand downward pressure and weight over long periods of time. Attaching heavy decorations to the top of your house can cause structural damage to your roof decking and eaves. You can check with a structural engineer or contractor to find out what your roof’s long-term weight bearing capacity is, but you can also use common sense – don’t plop a three-hundred-pound Santa and his sleigh up there and not expect for some issues to occur. Conversely, if you place lightweight decor on your roof, ensure that it is properly secured so it doesn’t come loose and cause damage to other areas of you or your neighbors’ homes.

Most Importantly: Use Proper Fasteners!
We cannot stress enough how much damage can be caused by stapling, nailing or screwing lights and decorations to your home’s roof. Shingles are not self-sealing. Any hole and penetration you put in them will only get bigger and cause more damage over time. If you must have lights along your roofline, there are great products out there that create a professional and clean design without penetrating any exterior materials. Gutter clips and shingle clips (or all-in-on-products) are great alternatives. They are easy to use and well worth the minimal investment, especially considering the cost of the damage nails and screws will eventually cause to your home.

We hope all of our neighbors in the Hampton Roads region are celebrating the season with good spirits and lots of safety. All of us at Andrews Roofing want to wish you a wonderful holiday season, a Merry Christmas and a Happy New Year!

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