Leaks & Service Repairs

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Reroof Estimates & Inspections

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Tag: roof leak

Don’t Blame the Roof: Why Your Chimney May be the Cause of a Leak

Roof leaks are a homeowner’s nightmare, leading to potential damage, mold growth, and costly repairs. 

While many people associate roof leaks with damaged shingles or flashing, one often overlooked culprit is the chimney. Chimneys can be a source of significant water damage if not properly maintained. But how do you know whether your leak is coming from your roof or your chimney?

How Your Chimney Can Cause a Roof Leak:

  • Cracked or deteriorated chimney crown: The chimney crown is the concrete or cement layer at the top of the chimney. Over time, exposure to harsh weather conditions can cause it to crack or deteriorate, allowing water to seep into the masonry and eventually into the roof.
  • Damaged or missing chimney flashing: Flashing is the metal strip that seals the intersection between the chimney and the roof. If the flashing becomes damaged, improperly installed, or starts to deteriorate, it can create a pathway for water to enter the roof system.
  • Crumbling mortar joints: The mortar that holds the bricks or stones of the chimney together can deteriorate over time due to weathering. As the mortar crumbles, gaps and openings can form, permitting water infiltration into the roof.

How to Detect a Chimney-Related Roof Leak:

  • Internal signs: Look for water stains, peeling paint, or discoloration on ceilings or walls near the chimney. These are often indicators of a leak. Mold growth or musty odors may also be present.
  • Exterior signs: Inspect the chimney for cracks, crumbling masonry, or missing flashing. Pay attention to any signs of water pooling on the roof or around the chimney after a heavy rainfall.
  • Attic inspection: Check your attic for signs of water damage, such as damp insulation, water stains, or rotting wood near the chimney.

Taking Steps to Repair the Damage:

  • Consult a professional: If you suspect your chimney is causing a roof leak, it is crucial to contact a qualified roofing professional and/or chimney specialist. Depending on the damage you may need both specialists to come in and do repairs – especially if a chimney leak has caused damage to nearby areas of your roof.
  • Chimney crown repair: If the chimney crown is cracked or deteriorated, it should be repaired or replaced. A chimney professional can apply a waterproof sealant or construct a new crown to prevent water penetration.
  • Flashing replacement: Damaged or missing flashing should be replaced with new, properly installed flashing. This will ensure a secure seal between the chimney and the roof. A qualified roofing contractor can do this repair and in some cases a chimney repair company can as well.
  • Mortar joint repair: If the mortar joints are deteriorating, a process called tuckpointing can be performed. This involves removing the damaged mortar and replacing it with new mortar to restore the chimney’s integrity. This should only be done by an experienced chimney and masonry expert.
  • Regular maintenance: To prevent future leaks, schedule regular chimney inspections and maintenance. Keep the chimney free of debris, ensure proper ventilation, and consider applying a waterproofing sealant to protect against moisture.

While chimneys provide warmth and charm to our homes, they can also become a pesky source of roof leaks if neglected. Just like other functional and structural aspects of your home, pay attention to your chimney and visually inspect it regularly. If you think it may be causing any leaks or issues, contact a professional as soon as possible before further damage is done. By addressing chimney-related issues promptly, you can protect your home and preserve its structural integrity for years to come.

Andrews Roofing has been providing homeowners in Hampton Roads with sound roofing repair advice and services for over 25 years. If you’re not sure if your leak is coming from roof or chimney damage, contact us today. Our experts can provide an on-site inspection to help identify the issues and make a plan for repairs – whether we do them ourselves or refer you to a local chimney specialist.

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Is Your Roof Talking to You?

You’ve heard the saying “if these walls could talk” but did you know your roof really can talk to you?

No, your roof talking to you doesn’t mean you have a poltergeist, but it does mean you might have a major repair or replacement on your hands. The key is understanding the different forms of communication a house uses.

Remember, silence is golden. If a roof is in great shape with no issues, it’s likely to stay quiet. But when failure due to damage or age starts up, that’s when you’ll start to “hear” some moaning and groaning.

The first form of communication a failing roof will use is visual. Cracked, dry, brittle, or missing shingles is the first sign that a roof is reaching the end of its lifespan. Knowing when your roof was installed will, of course, help with determining if the time has come for a replacement based on materials used and their expected lifespan. If it’s just a couple of shingles showing wear, it may be possible that a small repair can extend the life of your roof a little longer. But if more than 5-10% of your roof is showing obvious signs of aging, it’s telling you that it’s time for a full replacement.

The second form of communication a roof will use is your energy bill. Have you seen a recent spike in how much energy you’re using each month? This could very well be because of an aging roof. Missing or deteriorated insulation, worn out shingles, damaged or decayed forms of ventilation can all cause your heating and cooling system to have to work harder, increasing your bills. Again, any one of these issues could be grounds for a professional repair, but add them all up together and a replacement is likely necessary.

The third, most obvious and more detrimental form of communication a roof can use is the leak. If you have a leak, there’s no doubt some form of repair or replacement is due. But pinpointing exactly where a leak is coming from and what type of failure is causing it can be difficult. A licensed and experienced roofing contractor should be called in immediately to assess the situation and provide some options. A minor leak doesn’t have to mean a total roof overhaul. Often leaks are caused by loose or missing flashing, a backed up gutter or a hole that is easily fixed. But sometimes the leak is simply a roof’s final message letting you know that its time has come to an end.

If you start hearing any of these messages from your roof, call in a licensed contractor to help you translate them and determine the best path forward. If repairs can be made to extend its life a few more years, it would be wise to take that length of time to start putting funds aside to pay for the eventual replacement. Roof replacements are a major investment, and no one wants to have to make that purchase suddenly and without warning.

At Andrews Roofing we are trained and experienced roof communicators. We’ve seen nearly every type of failure, repair and replacement scenario possible, which means we can give you the best advice and the most accurate estimates to help solve the problem. If you’re roof has started talking to you, contact us today.

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Four New Year’s Roofing Resolutions

It’s the beginning of a new year, and that means it’s time for resolutions.
Most New Year’s resolutions revolve around self-improvement, but the truth is, you’re great just the way you are. So instead, we suggest making some home-improvement resolutions that don’t require a scale, a short-lived gym membership, or eventual self-loathing. Here are a few that can improve not just your home, but your enjoyment of it as well.

Monthly Inspections
This resolution is easy to implement, only takes a few minutes and can help save your home from preventable damage. Once a month, do a visual inspection of the exterior of your home. Add it to your calendar, set a reminder on your phone, or whatever you use to keep track of recurring tasks.

From the outside of your house, walk the perimeter and look for any holes or damage to siding, loose flashing, loose or missing shingles, brittle or broken shingles, moisture around your foundation, debris that may have landed on your roof, mildew or algae buildup or anything else that seems out of place or damaged. From the inside, peek into your attic and make sure all the rafters and roof decking are dry, that the ventilation is working properly and that insulation is in place. Take a look out any windows that may give you a view of dormers or roofing valleys that aren’t visible from the ground.

If you spot any damage, take photos – especially if you believe the damage requires an insurance claim – and call in a licensed contractor to have a second look and give an estimate for repairs. Your visual inspection should only take a few minutes but could save you thousands of dollars and lots of headaches down the road. As they say in medicine, an ounce of prevention is worth a pound of cure.

Gutter Cleaning
Your monthly visual inspection may give you an idea of when your gutters need to be cleaned out, but you also may not be able to see all the debris in your gutters from the safety of the ground (which is the only place we recommend doing an inspection yourself). In Hampton Roads, the amount of foliage and storm debris increases the likelihood of needing a good gutter cleaning. While many websites and professionals will say cleaning your gutters twice a year is fine, we recommend once per season if you live in Southeast Virginia.

This year, resolve to have a professional gutter cleaning service come to your house every three months. You can schedule these cleanings in advance, so you don’t even have to think about it once you’ve made the initial call. The great thing about having a professional gutter cleaning is that it can reduce the likelihood of roof damage from water that builds up and pushes up under your roofing material when gutters are overfilled with debris. It also means there are professional eyes on your roof several times a year. A good cleaning company will alert you if they see any damage, debris or signs of aging that you should know about – all without you ever having to climb a ladder.

Make the Repairs
Maybe you already know your roof is in need of repairs. Perhaps you’ve seen the shingles fly off during a storm, or you can hear flashing or loose gutters banging around on a windy night. If so, then the new year is the perfect time to resolve to finally have it fixed.

Taking care of these types of repairs extends the life of your roof, saving you money and protecting your investment. A simple repair may have a small upfront cost, but in the long term it will be well worth it. Make sure to call in a professional, licensed roofing contractor to make the repairs. It may also be the case that the damage that needs to be repaired is under warranty, in which case you may not even have to pay out of pocket. If you think this is the case, find your original paperwork and reach out to the manufacturer or installer to make a claim.

New Year, New Roof
Lastly, if you know it’s time, then make this the year that you finally get that old roof replaced. Living under a roof that is past its recommended life span is just asking for trouble and interior damage that will not be covered by insurance. In the Tidewater region, the majority of residential roofs are asphalt shingles, which typically have a lifespan of 20-30 years. So, if your home was built before 1993 or if your home’s roof hasn’t been replaced since then, it’s likely time to make this a priority.

Roof replacements typically happen in the spring and fall, so if you know ahead of time that you will be needing a new roof this year, start vetting roofing companies now during the slower months. Gather several estimates and start researching your options for materials, colors, manufacturers, etc. Once you’ve made your decisions, get on your chosen roofing company’s installation schedule and get the materials ordered. Some materials are taking significantly longer to get in stock because of supply chain issues, so the sooner you can make your decisions and place orders, the better.

At Andrews Roofing we want to wish all of our Hampton Roads neighbors a beautiful, blessed 2023. If you find yourself in need of roofing repairs, replacements or inspections, we would be happy to help you determine the right course of action for your home so that you can enjoy it for many more years to come. Contact us today.

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Roofing 911: What to Do During a Leak

As winter storm warnings, tornadoes and gale warnings sweep across the country, homes are likely to incur damage in one way or another.

Accidents and damage happen, especially when you’re in a storm-prone area like the Tidewater region of Southeast Virginia. As much as we encourage homeowners to prepare their homes and roofs in advance of bad weather to avoid certain issues, sometimes there’s no preparing for mother nature.

So, if you suddenly hear the “drip drip drip” or see the telltale signs of a roof leak, there are things you can do immediately to help mitigate damage until the storm subsides and a full, professional repair can be done.

Document Everything
This may not be your first instinct, but it’s really very critical to document as much as possible as soon as you notice the damage so you can provide this to your insurance company. The clearer you are able to make it that the leak was caused by storm damage, the more likely your claim is to be processed and the quicker it can be resolved.

Of course, do not put yourself in danger in the midst of a storm to get on your roof and take photos, but from where you can inside your house, photograph or video the active leak. Then when it’s safe, take photos on a level area from the outside. Some insurance companies suggest photographing your home when there is no damage and keeping those photos on file for comparison. This makes it easier to show where exactly damage has been done and prove that it was not there prior to the event.

Move Valuables
Another first step in the event of roof damage is to remove any valuable items from the area of the leak. This is particularly important for electronics as they don’t play well with water and can cause electrical damage or fires. Any artwork or photos hanging on walls where the leak may spread should be removed. Curtains, rugs and furniture should be pulled away from the area. If items have been damaged, be sure to document that as well for insurance purposes. Then set them aside to be thoroughly dried and cleaned to avoid mold and mildew.

Contain the Water
If you are able to identify the source of the leak, and the leak is dripping straight downward, place a large container underneath it to catch the water. Check on this container often and empty it before it becomes too heavy or nearly full. It’s also a good idea to place a tarp or sheet of plastic underneath the container in case any water splashes out or spills over, but do not use plastic or tarping to collect water, as it can be difficult to collect and remove water from sheeting without further damaging insulation, flooring or drywall nearby. If plastic sheeting is used under your container, make sure to remove it as soon as the issue is repaired as it can become a vapor barrier, causing condensation where it should not be, without giving it a way out.

Temporarily Cover the Leak
Tarps can seem like a good, easy solution for leaks, but the fact is that putting them onto your roof is dangerous, and if they aren’t placed perfectly over the peak of your roof or tucked under the shingles just right, then they can actually collect water and direct it into other vulnerable areas of the roof. They are also likely to blow off or shift in ways that can cause additional damage. If a large portion of your roof is damaged, this may be the only option, but for smaller areas of damage, try a different patching method instead. Roofing tape and caulk can be used safely from inside your attic to help close up holes and prevent additional water from entering. You can find these items at your local hardware store, and you’d be wise to purchase them in advance of a storm so you’re not running out in the middle of one to stock up. But keep in mind – these are temporary solutions only and professional repairs will need to be made as soon as possible.

Dry Things Out
Anything that has gotten damp or drenched from a roof leak should be dried out as soon as possible. Good ventilation can help in some cases, but you may also want to use a large floor fan directed at any damp areas to help dry them out faster. This will help prevent the growth of mold and mildew, which can lead to additional damage to valuables and your home’s structure. When possible, it is still a good idea to have a professional come out and inspect any wood or materials that got wet to ensure no rot, termite or other structural issues are present.

Call a Professional
As soon as you are able, contact a trusted roofing professional. Even if they cannot come right away, call them as soon as you notice the damage so you can be added to their schedule. It’s never advisable to try and repair your roof yourself – it’s dangerous and if repairs are done incorrectly, it can cause major damage to the entire structure of your home, not to mention your repairs may not meet code requirements and could make it difficult to insure or sell the home in the future.

If you’ve experienced roof damage and leaking, contact Andrews Roofing. We have extensive experience with the type of issues Hampton Roads homeowners experience during storms and bad weather, and we have a local reputation for quality workmanship.

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Leaks Don’t Always Start at the Roof

When you see water spots on your ceiling or water starts trickling down a wall, it’s common to assume that the cause is a defect or damage to your roof. But just because water is coming from somewhere above you, doesn’t necessarily mean your roof is to blame. Unfortunately, there can be many reasons for water leaks, so before you panic and assume you need a whole new roof, investigate some of these other alternative sources.

HVAC Systems
If you have an air handler system that resides in your attic, take a look at this first. There are myriad reasons why an HVAC unit may be leaking, so don’t dismiss it if it’s not obvious at first glance. First, check your unit’s drain pan. This is a metal pan that collects water and filters it to a drain, removing it from the house. Over time, the exposure to moisture can cause drain pans to rust and degrade, allowing water to leak out of the unit.

Another common cause of HVAC leaks is a clogged condensation drain. Over time, as water flows through this drain line, mold and mildew can build up, causing backups of condensation. If this is the cause of the leak, you will need to have an HVAC professional snake the drain, remove the obstruction and clean the line. Leaks can also be caused by faulty drain pumps or low refrigerant. If your HVAC is older or hasn’t been functioning properly, give this a look first and if you spot any issues, call in an HVAC maintenance company to inspect and repair the unit.

Hot Water Heaters
In an area like Hampton Roads where basements are few and far between, it’s not uncommon for builders to put hot water heaters in an attic. Yes, it means it’s out of the way and isn’t a daily eye sore, but it can become a big problem when (not if) it springs a leak. Hot water heaters are not meant to last forever, and they will eventually fail in one way or another.

If you have a hot water heater in your attic and have detected water spots, mold or mildew on the ceiling or in corners, check it immediately. Even a very small leak can cause major damage to joists, ceilings, insulation, and personal belongings. A licensed plumber will need to be contacted to safely remove and reinstall a new hot water heater if this is the case. You may also want to discuss with them the possibility of moving the hot water heater to a better location or switching to a tankless hot water heater.

Mortar Leaks
Mortar leaks can still cause damage to interior walls and corners as well as foundations, basements and along the length of an interior wall. Mortar joints in cinder block, stone or brick walls can deteriorate over time, allowing water to penetrate either through paths left by mortar gaps or directly through the stone. If your home is older and is brick or stone, take a look around the exterior of your house and see if you can spot any damp spots or visible gaps or missing mortar – especially around the areas where you’ve seen water damage inside. If so, you should contact a licensed contractor or mason to do the necessary repairs before the interior damage becomes worse and causes structural and foundational issues.

Siding leaks
Likewise, if you see stains like the ones described above, but your home is sided with vinyl or aluminum, there could be a similar issue. Openings at the lap joints of vinyl siding, as well as drain openings along the bottom edge of most vinyl siding products, allow the system to breathe and drain off any wind-blown rain that may enter behind the siding. If the house wrap or door or window flashing behind the siding is not properly installed or has sustained damage, the water that should be draining can enter the structure instead. These types of leaks can be slow to show up on the interior and by the time they do, they may have caused extensive wood rot, mold, and insect damage. To avoid this, do regular visual inspections of your home’s siding, looking for any gaps between planks or holes that may have been caused by storm damage or animals.

Burst Pipes
Any plumbing that runs through your walls, ceilings or attic may be the cause of water damage you spot inside your home. Particularly if your home is older and has not had any plumbing material upgrades done to it, deterioration may be occurring. Since most plumbing is hidden away behind walls, many people first detect a plumbing leak by spikes in their water bill. If your bill is suddenly significantly more than usual, it may be time to start a visual inspection of the pipes you are able to see or listen for areas where you may hear trickling or dripping. This is particularly common when you have a bathroom upstairs – toilets, sinks and bathtubs can easily spring slow leaks that over time create large, ugly water stains on the ceiling below. If this is the case, call in a professional plumber as soon as possible to fix the issue.

Window leaks
Old windows or improperly installed windows are common sources of leaks. If the casing around a window has rotted or was installed incorrectly, rainstorms can easily penetrate the exterior of your home. Often you will be able to see water coming in from the window casing, but other times the water collects between the wall and drywall, creating damp spots, mold and mildew. This can mimic the siding and mortar leaks we discussed above, so if you’re not sure what the cause is, call in a licensed contractor to help you determine the best way forward.

Gutters and fascia
Fascia is technically a part of your roof that covers the eaves above your gutter system. However, leaks in these areas are not always caused by the roof itself, but by clogged gutters. When a gutter system is full of debris, water can’t drain properly and will build up, pushing up against the fascia and causing rot. Over time this rot can allow that water buildup into the house, causing leaks that look very much like a true roof leak, with water coming down the sides of the wall or causing wet spots in corners. To avoid this, have your gutters cleaned regularly and the fascia board inspected and replaced if any rot has occurred.

If you investigate these other potential causes and still can’t find the source of the leak, it may be time to call in a qualified roofing professional. At Andrews Roofing, we provide roof inspections and repairs for all types of commercial and residential structures and on any type of roofing material. Don’t let a leak cause additional costly damage to your home. Contact us today.

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Common Roofing Storm Damage

If you watch the local news or even just tune in for the weather forecast, you know that we’ve reached peak hurricane season and that the tropics have been very active thus far.

Fortunately, the Mid-Atlantic coast including Southeast Virginia and Hampton Roads have been spared from any direct hits. But there are still two more months of hurricane season, and now is the time to be prepared for anything that may come our way. Not to mention that as soon as hurricane season is over, nor’easter and winter storm season will be upon us.

When it comes to your home and your home’s roof, there are plenty of things you can do in advance to avoid certain types of damage during storm season. But there are some things you simply can’t prevent from happening, and being responsive after the fact is the best you can do. Here are a few common types of roof damage to keep an eye out for as we weather hurricane season this fall.

Tree Damage

Tree damage isn’t always as obvious as an entire tree crashing through your roof and into your home. Some tree damage can go unnoticed until it causes interior damage – days, weeks or even months later. A stray limb with enough wind and force behind it can cause shingles to fly off, roof sheathing and decking to be pierced and make your roof vulnerable to leaks.

Tree damage can even come from overhanging branches that simply rub along shingles and cause unwanted wear and tear. It’s always a good idea to keep low hanging or potentially destructive branches trimmed back from the roofline where possible.

After a storm, visually inspect your roof as well as you can from the ground to see if any limbs, branches or even leaf buildups can be seen. If so, they should be removed immediately and the roof should be inspected to ensure no damage was caused. If damage was caused, a roofing contractor will typically be able to do a repair confined to that area without a major overhaul of your roof.

Loose or Missing Shingles

Perhaps the most common damage after a storm is loose or missing shingles. While it may not seem like a big deal if one or two shingles come off, their absence makes the shingles all around that area more susceptible to blowing off, and jeopardizes the roof sheathing beneath. Depending on when and how your roof was installed, the material manufacturer or installer may have specific warranties to cover shingle replacement. In any case, the shingles should be replaced as soon as possible to prevent further damage.

Loose or Missing Flashing

Flashing is the metal sheets that are used in roofing around joints in a roofline and around other roof penetrations such as pipes, chimneys and vents. They play an important role in protecting your roof decking and if jeopardized, major interior damage can occur. Loose flashing can actually cause quite a bit of damage to the rest of your roof, tearing up or removing shingles around it, especially in a wind event.

Missing flashing can allow water intrusion and will also make it easier for nearby shingles to be blown away. Some flashing you may be able to visually inspect from the ground, but if you have reason to believe that flashing may be loose in spots that you’re not able to inspect from the ground, call in a qualified roofing contractor to inspect for you – don’t risk causing damage to yourself to find damage on your roof.

Clogged or Broken Gutters

Particularly if you live near a lot of trees, storms can cause debris to fly off of nearby vegetation that can eventually land right into your gutters. This debris will cause your gutters to work less effectively, which means water will build up and potentially seep up underneath your shingles and sheathing, causing damage to the roof decking below, often seen as dark water spots in the corners and along the top of the walls in your home. Ideally, have your gutters cleaned before storm season so that they are cleared and ready to carry all that stormwater away from your home. But it’s also a good idea to check on them after a storm and make sure nothing has caused any clogs or damage to the gutter itself.

Broken or loose gutters are also common after a storm, and if you see evidence of that, call in a licensed contractor to fix the problem before the next rain event occurs. Broken gutters can funnel water into places it should not go including near your home’s foundation and onto walls and windows, causing even more damage. If you don’t have gutters, or your home’s gutters need to be replaced, you may also want to consider installing a Rapid Rain ™ gutter system which is designed for high capacity that comes with living in a storm prone area.

Contact a Local Roofing Contractor

This hurricane season, if your roof sustains any damage during a storm, contact Andrews Roofing. We are locally owned and operated and we are highly experienced in the issues that are unique to the Tidewater region. We know what to look out for and how to best fix and repair an issue to withstand future weather events.

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