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Leaks & Service Repairs

757-399-3066 ext 3 (Leaks & Service Repairs)

Reroof Estimates & Inspections

757-399-3066 ext 1 (Reroof Estimates & Inspections)

Category: Roofing Information

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Category: Andrews Roofing, Residential Roofing, Roof Leak, Roof Maintenance, Roofing Information, Roofing Repairs

How to Know When to Request a Service Call for Your Roof

For some things in life, it’s very easy to know when it’s time to call in a professional. If your car breaks down on the highway, it’s time for a mechanic. If you break your leg, it’s time for a doctor. But there are some things that are a little less obvious. For instance, knowing exactly when to call in someone to service and inspect your roof can be tricky for some homeowners. A lot of your roof may not be visible to you, and from the ground it can be difficult to spot some of the tell-tale signs of decay or damage. But there are a few good ways to tell if it’s time to call in a roofing professional, so here are some signs to look out for.

Soaring Energy Bills
Your energy bill may be soaring lately because of rate increases, but pay attention to the actual kilowatt hours you’re using each month. If that number has started to rise over time and you haven’t made any changes or added any new electrical elements to your home, that can be a sign of a roof that needs service. That’s because your roof is one of the main temperature control elements of your house. A leaky roof lets water in but it also lets warm or cold air out. Don’t pay money to air condition the outside, call a roofing company instead and see if any repairs are needed that will help make your energy bill (somewhat) more reasonable.

Sagging
A sagging roofline – usually a gentle slope down toward the middle of a roofline, or drooping at the edge of an eave – is a sign that there are problems with the underlying structure. This could mean that the rafters, roof decking or both have started to deteriorate. This can happen due to age, but it can also happen if moisture is coming in through the roof, causing the wood beneath to rot or invite termites. In any of those cases, a professional roofing company and potentially a general contractor and pest company may be needed to address this issue. Left unchecked, a sagging roof can cause massive and extremely expensive damage to the core structure of your home.

Dark Spots
Leaks don’t always present themselves as a steady stream of water or even a drip directly from the ceiling. In slow leak cases, a dark spot on in the interior will appear and start to grow in the area where the water is penetrating the roof. This is often in the corner of rooms that are along the exterior of a home. The dark spots may appear on the ceilings, but they also can appear along and down walls, especially if water is entering the house along the roofline. As soon as you see a dark spot start to appear, call a roofing company. The longer you allow those spots to grow and exist, the more likely it is that mold, mildew, and other types of water damage will occur in areas beyond your home’s roof. Drywall, trim, window casings and even flooring may need to be replaced if leaks are not addressed quickly.

Debris
If you’re finding bits of asphalt shingles in your yard, especially after a weather event, this may be a sign that your roof needs to be replaced. While asphalt shingles are very durable, they do have a life expectancy of 20-30 years. This means that even homes built after the year 2000 may be due for a new roof. Another sign of shingle deterioration is asphalt grit in your gutters. Small, sandy bits of a shingle’s asphalt will start to slough off when they’ve reached the end of their lifespan, and very often this material will make its way into your gutters and even down the downspout. Again, this is especially noticeable after a weather event with heavy rain.

The Obvious
Of course, there are some obvious signs that it’s time for a roofing professional’s opinion. Missing shingles, clear water leaks, or a roof that’s older than 30 years most certainly requires a service call to your local roofing company.

If you’re experiencing any of these issues in your home, contact Andrews Roofing. We’ve been working in the Hampton Roads region for over 25 years and we know the common issues homeowners in Tidewater experience. We can help you determine the best next step for your roof, whether that’s a roof repair or total roof replacement.

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Category: Andrews Roofing, Residential Roofing, Roof Maintenance, Roofing Information, Roofing Repairs

Winter Roofing Concerns: Roof Rat Infestations

You’ve heard of bats in the belfry and skeletons in the closet, but there’s something much scarier and much more likely to be in your home – rats in the roof.

Roof rats, also known as black rats or ship rats, are a common problem in many parts of the United States, but especially in coastal and southern regions such as southeast Virginia. Their populations do particularly well in suburban and urban areas where they can find food and shelter easily and where the climate is mild. In other words – Hampton Roads is their ideal location. But even the Tidewater region can get chilly in the depths of winter, and right now is the time when roof rats and other rodents look for warm places to take up residence.

Since these agile rodents are known for their ability to climb, they can easily access elevated areas such as attics, trees, and sheds. Unfortunately, roof rats can cause significant damage to your roof and home, making it important to understand the signs of an infestation and how to effectively get rid of them.

Identifying Signs of Roof Rats

There are some telltale signs of roof rats that will help you determine if it’s time to take action. Even if you only notice a few of these signs, it’s still worth reaching out to a professional pest service before additional damage is done and even more professionals need to be called in.

Look out for:

  • Droppings: Dark, moist droppings near food sources or around your attic access may indicate a roof rat infestation.
  • Scratching or scurrying sounds: You may hear these in the walls, ceilings, or attic, especially at night.
  • Gnaw marks: Look for holes or gnaw marks on roofing materials, pipes, or electrical wires as well as potential food sources.
  • Nesting materials: Roof rats often use soft materials such as insulation, paper, or cloth to construct their nests. If you find loose material like this mysteriously lying around your house and especially in or near your attic, it may be from a roof rat attempting to transport it to their nest.
  • Unpleasant odors: Roof rats can produce a strong, unpleasant odor, especially when they are present in large numbers.

Roof Rat Damage to Address

If you have any of the signs listed above, then it is important to address the infestation promptly to reduce damage and the risk of disease transmission. Most likely some damage has already been done to your house when they gained access to your attic or other areas, but the longer they stay, the more damage is sure to be done. Here are the main types of damage you should check for:

  • Chewed wires and pipes: Roof rats have sharp teeth and are known to gnaw on electrical wires and pipes, which can lead to short circuits, fires, and leaks.
  • Damaged insulation: Roof rats may nest in insulation and chew through it, reducing its effectiveness and increasing energy costs.
  • Gnawed roofing materials: Roof rats can chew through roofing materials such as shingles and flashing, creating holes that can allow water to enter the attic or home. Their access and movement can also lift shingles and flashing, allowing them to be blown around and water to enter a home.
  • Contaminated food: Roof rats are known carriers of disease, and they can contaminate food stored in pantries and cabinets. Look for droppings or gnawed packaging in your cabinets and pantry and if you see any signs of this, throw the food away immediately and sanitize the area.

Getting Rid of Roof Rats

If you’ve determined you do, in fact, have roof rats – or any other rodents and pests in your attic – there are several things you can do right away to help reduce the damage and eliminate the problem.

  • Remove attractants: Keep food, water, and trash in tightly sealed containers to eliminate sources of food and water for the rats.
  • Remove trees and branches: Roof rats use trees and other structures to climb up and access attics. If you have overhanging limbs near your roofline, it’s an easy way for them to make their way in. Trim back any trees, remove lattices or any other structures that give them an easy entrance.
  • Use traps or bait stations: Place snap traps or bait stations in areas where you have seen rat activity. Be sure to follow safety guidelines and recommendations for the use of traps and bait stations.
  • Hire a professional: If the infestation is severe or if you are unable to effectively manage the problem on your own, consider hiring a pest control professional who has experience with roof rat control.
  • Seal entry points: Do this only AFTER the pests have been removed. If you seal off their access while they are still inside your house, they will just continue to cause damage trying to get back out. Once they are gone, inspect the roof and attic for holes, cracks, and gaps that rats could be using to gain access, and seal these entry points with materials such as steel wool, caulk, or metal flashing.

Repairing Roof Rat Damage

As we said, if they’ve gotten into your home, damage has likely already been done. But if they’ve taken up residence for a while or if you’re noticing leaks, electrical issues or higher energy bills, then it’s definitely time to make some repairs. These types of repairs should always be done by a professional. If you’ve called in a pest service to remove the rats, they may be able to let you know what type of damage they observed, otherwise you’ll want to get up into your attic and take a look around.

  • Roofing: For any damage done to your roof deck, sheathing, flashing, shingles or attic ventilation, you should reach out to a qualified roofing contractor.
  • Electrical: If wires have been gnawed at or chewed through, contact a licensed electrician immediately – this can cause fires and other major issues.
  • HVAC: If ductwork has been chewed through or your air handler has internal damage, call your HVAC company and have them inspect the unit and make any necessary repairs.
  • Structural: In extreme cases, roof rats may have compromised some structural aspects of your home such as roof rafters and floor joists in the attic or framing in the walls. In these cases, a licensed general contractor is the best professional to reach out to for a solution.

Andrews Roofing Can Help

If you suspect you have roof rats, contact Andrews Roofing today. As a locally owned and operated company, we have decades of experience dealing with the very specific issues homeowners in Hampton Roads may have. We can help you identify if roof rats are the cause of the problem and provide estimates for any repair work that needs to be done. Don’t give roof rats free rent – call us today!

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Category: Andrews Roofing, Commercial Roofing, Rapid Rain Gutter System, Residential Roofing, Roof Maintenance, Roofing Information

Four New Year’s Roofing Resolutions

It’s the beginning of a new year, and that means it’s time for resolutions.
Most New Year’s resolutions revolve around self-improvement, but the truth is, you’re great just the way you are. So instead, we suggest making some home-improvement resolutions that don’t require a scale, a short-lived gym membership, or eventual self-loathing. Here are a few that can improve not just your home, but your enjoyment of it as well.

Monthly Inspections
This resolution is easy to implement, only takes a few minutes and can help save your home from preventable damage. Once a month, do a visual inspection of the exterior of your home. Add it to your calendar, set a reminder on your phone, or whatever you use to keep track of recurring tasks.

From the outside of your house, walk the perimeter and look for any holes or damage to siding, loose flashing, loose or missing shingles, brittle or broken shingles, moisture around your foundation, debris that may have landed on your roof, mildew or algae buildup or anything else that seems out of place or damaged. From the inside, peek into your attic and make sure all the rafters and roof decking are dry, that the ventilation is working properly and that insulation is in place. Take a look out any windows that may give you a view of dormers or roofing valleys that aren’t visible from the ground.

If you spot any damage, take photos – especially if you believe the damage requires an insurance claim – and call in a licensed contractor to have a second look and give an estimate for repairs. Your visual inspection should only take a few minutes but could save you thousands of dollars and lots of headaches down the road. As they say in medicine, an ounce of prevention is worth a pound of cure.

Gutter Cleaning
Your monthly visual inspection may give you an idea of when your gutters need to be cleaned out, but you also may not be able to see all the debris in your gutters from the safety of the ground (which is the only place we recommend doing an inspection yourself). In Hampton Roads, the amount of foliage and storm debris increases the likelihood of needing a good gutter cleaning. While many websites and professionals will say cleaning your gutters twice a year is fine, we recommend once per season if you live in Southeast Virginia.

This year, resolve to have a professional gutter cleaning service come to your house every three months. You can schedule these cleanings in advance, so you don’t even have to think about it once you’ve made the initial call. The great thing about having a professional gutter cleaning is that it can reduce the likelihood of roof damage from water that builds up and pushes up under your roofing material when gutters are overfilled with debris. It also means there are professional eyes on your roof several times a year. A good cleaning company will alert you if they see any damage, debris or signs of aging that you should know about – all without you ever having to climb a ladder.

Make the Repairs
Maybe you already know your roof is in need of repairs. Perhaps you’ve seen the shingles fly off during a storm, or you can hear flashing or loose gutters banging around on a windy night. If so, then the new year is the perfect time to resolve to finally have it fixed.

Taking care of these types of repairs extends the life of your roof, saving you money and protecting your investment. A simple repair may have a small upfront cost, but in the long term it will be well worth it. Make sure to call in a professional, licensed roofing contractor to make the repairs. It may also be the case that the damage that needs to be repaired is under warranty, in which case you may not even have to pay out of pocket. If you think this is the case, find your original paperwork and reach out to the manufacturer or installer to make a claim.

New Year, New Roof
Lastly, if you know it’s time, then make this the year that you finally get that old roof replaced. Living under a roof that is past its recommended life span is just asking for trouble and interior damage that will not be covered by insurance. In the Tidewater region, the majority of residential roofs are asphalt shingles, which typically have a lifespan of 20-30 years. So, if your home was built before 1993 or if your home’s roof hasn’t been replaced since then, it’s likely time to make this a priority.

Roof replacements typically happen in the spring and fall, so if you know ahead of time that you will be needing a new roof this year, start vetting roofing companies now during the slower months. Gather several estimates and start researching your options for materials, colors, manufacturers, etc. Once you’ve made your decisions, get on your chosen roofing company’s installation schedule and get the materials ordered. Some materials are taking significantly longer to get in stock because of supply chain issues, so the sooner you can make your decisions and place orders, the better.

At Andrews Roofing we want to wish all of our Hampton Roads neighbors a beautiful, blessed 2023. If you find yourself in need of roofing repairs, replacements or inspections, we would be happy to help you determine the right course of action for your home so that you can enjoy it for many more years to come. Contact us today.

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Category: Andrews Roofing, Homes, Residential Roofing, Roof Leak, Roof Maintenance, Roofing Information

Don’t Let Christmas Ruin Your Roof

The holidays are here and for many folks that means decorating their homes – inside and out. So many of the classic Christmas movies we all love to watch every year involve some sort of rooftop antics. Whether it’s Santa’s sleigh scraping across a gabled dormer or Clark Griswold stapling strand after strand of lights directly to his shingles, these scenes that fill most people with holiday cheer make roofing professionals cringe! That’s because Christmas and holiday decor can cause real, serious damage to your home’s exterior, and particularly your roof. We don’t mean to be a grinch, but while we love to get in the holiday spirit as much as anyone else, we have a few recommendations to help make sure that Christmas doesn’t ruin your roof (and your holiday cheer) this year.

Inspect Before You Decorate
Before putting any type of decorations directly onto your home’s exterior surfaces, give them a once over. Are any shingles peeling or missing? Are gutters loose anywhere? Are there gaps or holes in siding? Is there debris in any roofing valleys? All of these issues should be dealt with regardless of whether or not you’re decorating, but they can become especially problematic once you add things to them. Debris can blow around and destroy your decorations – especially anything inflatable. Loose shingles can be pulled off if weight is placed directly on them. Loose gutters could even fall off or become more damaged if strung with lights. If your inspection turns up any issues, call in a licensed roofing contractor to fix the issue before decking the halls.

Use Proper Lighting
It’s not uncommon to collect Christmas decor and use the same things for decades on end. But when it comes to exterior lighting, it’s best not to get nostalgic about anything. Outdated or worn string lights and electric decor can cause major damage to your home including fire damage. Additionally, any lighting that isn’t rated for outdoor use can become a liability. Make sure anything that you plug in is UL rated, which is typically listed on the product’s packaging or online description. The UL seal means that a product has been tested by the UL nationally recognized safety and sustainability standards and has been found to be free from a reasonably foreseeable risk of fire and electric shock.

Watch Your Weight
No, not your waistline, although we could probably all stand to keep an eye on that this time of year. We’re talking about weight you place on your roof which isn’t designed to withstand downward pressure and weight over long periods of time. Attaching heavy decorations to the top of your house can cause structural damage to your roof decking and eaves. You can check with a structural engineer or contractor to find out what your roof’s long-term weight bearing capacity is, but you can also use common sense – don’t plop a three-hundred-pound Santa and his sleigh up there and not expect for some issues to occur. Conversely, if you place lightweight decor on your roof, ensure that it is properly secured so it doesn’t come loose and cause damage to other areas of you or your neighbors’ homes.

Most Importantly: Use Proper Fasteners!
We cannot stress enough how much damage can be caused by stapling, nailing or screwing lights and decorations to your home’s roof. Shingles are not self-sealing. Any hole and penetration you put in them will only get bigger and cause more damage over time. If you must have lights along your roofline, there are great products out there that create a professional and clean design without penetrating any exterior materials. Gutter clips and shingle clips (or all-in-on-products) are great alternatives. They are easy to use and well worth the minimal investment, especially considering the cost of the damage nails and screws will eventually cause to your home.

We hope all of our neighbors in the Hampton Roads region are celebrating the season with good spirits and lots of safety. All of us at Andrews Roofing want to wish you a wonderful holiday season, a Merry Christmas and a Happy New Year!

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Category: Andrews Roofing, Residential Roofing, Roof Installation, Roof Warranty, Roofing Information

Does Your New Roof Have a Warranty?

When you invest your hard-earned money into your home, especially a sizable investment for something like a new roof, you want to know that you’re protected.

It’s important to understand, when pricing out a new roof and receiving quotes from roofing contractors, what the elements of a roof warranty include. There are a few different things to consider and questions to ask of anyone you’re considering hiring.

Roofing Material Warranties

Most roofing materials come with their own manufacturer warranty. For asphalt shingles, it’s common for manufacturers to provide a 25–30-year warranty, although some do offer longer or “lifetime” warranties. Many metal roofing materials are covered for up to 50 years or longer. The important thing to remember here is that their warranty only covers the material, not labor and not the cost of disposal. Some companies offer enhanced coverage you can purchase that will pay for a full replacement including workmanship for a certain period of time, but those warranties can be costly and require additional certifications and documentation by the contractor.

When receiving quotes on a new roof, ask questions about the materials and manufacturers each contractor uses, and what the warranties look like for each. A good roofing company will know their chosen manufacturer warranties inside and out and have insights about what will be best for your situation, home and location. Manufacturers will only honor warranties on their materials if they have been installed correctly and by a licensed contractor, so make sure you go with a reputable company.

Roofing Contractor Warranties

The other side of roofing warranties is the coverage that your roofing contractor provides to cover their own workmanship. These can vary widely from company to company. Because of that, it’s a good idea to get all of your quotes in writing along with a printed copy of their warranty coverage details. A workmanship warranty will typically cover damage that is caused by improper installation. Make sure the company also covers any materials that may be needed to fix the damage incurred.

At Andrews Roofing we provide a 10-year workmanship warranty on all of our shingle installs, provided we are the primary contractor to the client. This is longer than the industry norm for workmanship warranties. In addition to covering our work on new roof installations, we also warranty any repair work we do on a roof that we installed. We’ve been working in the Hampton Roads region for years, and our reputation in the community illustrates how we stand behind our work. Make sure that whoever you end up hiring has a good standing and reputation in your own community. Check online reviews and ask around with your neighbors. You can even contact the Better Business Bureau or licensing board of your state to make sure the company is in good standing.

Protecting Your Roof Warranty

It’s critical that you understand the requirements of your warranty to avoid rejected claims. If a leak or other damage is incurred, it should be promptly reported to the warranty department so corrective measures can be made as soon as possible. If you do have damage or issues, go back to your original roofing company. Unless they have proven themselves to be completely untrustworthy, it’s best to have continuity in the warranties and work. And finally, do not forget to register your warranty with the manufacturer after the work is completed if it is required. Some warranties do not require formal registration and some do, so it’s important to review your warranty package carefully when you receive it. For enhanced and upgraded warranties, the contractor may have to submit paperwork on your behalf with additional documentation.

We Stand Behind Our Work

We stand behind the work and the materials we use at Andrews Roofing. We’ve been in the business long enough to know which manufacturers do the same, and that’s who we use and recommend to our clients. Our exceptional workmanship warranty and reputation in the Tidewater Region can help you have confidence in your home investment for many years to come. Contact us today for a quote on your new roof.

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Category: Andrews Roofing, Commercial Roofing, Rapid Rain Gutter System, Residential Roofing, Roof Flashing, Roof Installation, Roofing Information

Why Good Flashing Is Critical for Your Roof

When we talk about roofing repairs and replacements, people typically just think about shingles or other types of exterior roofing materials like metal, cedar shake or clay tile.

But there are many critical pieces that go into a good, solid roofing system, and one of them is flashing. Flashing is more important than people think, and improperly installed, damaged or missing flashing is one of the most common causes of roof leaks.

What is flashing?
When a roof plane meets a vertical surface, shingles and other roofing materials can’t be used to protect those parts of the roof. Instead, flashing is installed around vertical roof features to direct water away from these critical areas. Roof flashing is a thin metal material that comes in large sheets and is cut, molded and layered to fit where it is needed. It may also be made out of a plastic membrane for some applications or you may see PVC used at penetrations as pipe collars, sleeves and other fittings that function as flashing.

How does flashing work?
Without flashing, water could penetrate between the crevice of say, a shingle and a chimney. Flashing ensures that the water runs back over the roofing material, down the roof plane and off the house, hopefully into a clear and clean gutter. Other areas where flashing may be used includes vents, skylights, dormers, and sometimes even between the edge of the roofline and a gutter system.

What is flashing made of?
The materials used for flashing has changed over the years, from lead-coated materials to safer and more durable types of metals. This includes aluminum, copper and galvanized steel. Depending on the building codes where you live, a roofing contractor may have to use a specific material. While we typically use aluminum flashing on residential installs, the material itself is dependent on the specific roof and situation.

When should I replace or repair flashing?
If your home is experiencing a leak, and it does not appear to be from missing shingles, punctures or other damage, it may be time to check the flashing. Check the areas we discussed above to see if any of these issues have occurred:

  • Holes, dents or bending
  • Corrosion or rusting
  • Missing nails or loose nails
  • Loose or missing flashing

If you spot any of these issues, it’s time to call in a qualified roofing professional. Replacing flashing yourself is dangerous and if done incorrectly, can cause even more damage to your roof and ultimately the interior of your home.

When having your roof replaced, it’s a good idea to have the flashing replaced at the same time. Some areas may be able to be reused, but to ensure a watertight seal and a lifespan equivalent to your new roof material, full replacement is likely worth the minimal extra investment. Your existing roof flashing materials may also not be up to current code, in which case a roofing contractor will be obligated to replace it. Alternatively, it’s very possible that when you are experiencing a leak caused by flashing that only the flashing will need to be replaced, and that a full roof replacement is not necessary.

If you are having issues with your roof’s flashing, or have a leak you haven’t been able to identify the cause of, give Andrews Roofing a Call. We are experienced in the specific issues Hampton Roads homeowners encounter, especially during storm season. Contact us today.

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