Leaks & Service Repairs

757-399-3066 ext 3 (Leaks & Service Repairs)

Reroof Estimates & Inspections

757-399-3066 ext 1 (Reroof Estimates & Inspections)

Category: Roofing Information

Manufacturer Spotlight: CertainTeed Shingles

Andrews Roofing can supply products from any manufacturer a customer desires. However, based on our extensive experience with roofing products, there are certain ones we recommend. One of those products is the Landmark® line of CertainTeed asphalt shingles. Please note that product availability industry-wide has varied greatly between manufacturers including CertainTeed.

The quality of the products we install is the most critical factor in our recommendations, however, we also have to balance that with budget and variety. CertainTeed asphalt shingles check all of these boxes, which is why they are one of the most popular materials we install.

The Landmark® line of shingles is made with a dual-layer design that creates the visual dimension to mimic true wood shake. These shingles are heavy weight and come in a wide variety of colors. In our residential roofing portfolio, you can see many homes that have been reroofed using the Landmark® shingles, and get a feel for how varied the colors and styles can be. Of course, CertainTeed manufactures many home building products, so homeowners who are building new construction or doing a major exterior renovation can coordinate their roofing materials with CertainTeed trim, siding, decking, fencing and more.

One of the things we appreciate about the Landmark® product is the attention they’ve given to the installation process. Their proprietary design provides a nailing area that is three times wider than a typical laminate shingle, which increases the efficiency and accuracy of installation. The shingles are also made with a specially formulated adhesive that is resistant to delamination, giving these products longevity and durability.

Roofs in Hampton Roads are apt to staining thanks to our hot, humid weather that fosters mildew and algae growth. To combat this, CertainTeed uses a technology on their shingles that repels algae with a granular blend of algae-resistant copper. This means your roof maintains its curb appeal and is less susceptible to deterioration caused by organic material that could otherwise cling to an asphalt shingle.

Finally, we appreciate a manufacturer who stands behind their product. Certainteed products come with a lifetime, limited transferable warranty. This includes a 10-year SureStart™ warranty (100% replacement and labor costs due to manufacturing defects), a 10-year StreakFighter® warranty against streaking and discoloration caused by airborne algae and a 15-year, 110 mph wind-resistance warranty. Customers can also choose to upgrade their wind warranty to 130 mph. This option is especially important for our customers along the oceanfront of Virginia Beach when hurricanes move into the region. It’s also important to keep in mind that manufacturer warranties are only valid if they are installed correctly by a licensed roofing contractor.

If you live in the Tidewater region, are ready to reroof your home, and need help choosing the right product for you, please contact Andrews Roofing. We’d be happy to discuss all the available options with you and help you make an informed decision based on our decades of experience in the roofing industry.

read more

What You Need to Know About Roof Damage and Insurance Claims

If you’ve had some damage to your roof, you may be wondering if you should make an insurance claim.

The first thing to note is that every insurance company and every policy is different. The key is hiring a roofing contractor who can work with you through the process regardless of what it looks like.

At Andrews Roofing, we are experienced in working with clients and insurance companies for roof damage that has been caused by the frequent storms we get in Hampton Roads. Not all roofing companies work the same way, but here’s a bit of insight into how we help our clients work through the damage, insurance claim and repair or replacement process.

Roof Repairs

Depending on the extent of your repair needs, we may send an estimator out to take a look first. If it’s a few blown off shingles or nail pops, we can likely give you an idea of the cost over the phone and then schedule a repair at that time. From there, you can file a claim with your insurance company. We will provide you with a detailed and professional invoice to submit with other required insurance paperwork.

If a repair is major or requires partial replacement, we may send an estimator out to take a look first. Armed with a written estimate, you can reach out to your insurance company first to see what may be covered under your policy. Although we generally do not need to get involved first-hand with your insurance representative, we are happy to do so if it helps with the process.

Roof Replacements

If it is clear that your roof needs to be replaced, we will send an estimator out before providing any quotes on work or pricing. Our sales department will schedule an appointment with you to inspect the inside and outside of your roof. They will discuss options and budget before providing a written estimate for you to review. At this point, we highly recommend reviewing this estimate with your insurance representative. Some companies may only pay for a one-for-one roof replacement. This means that if you choose a different material, it may not be covered. It’s also critical to know whether the insurance company will cover any portion of the replacement if your roof is older and beyond its predicted lifespan. They may determine that the roof failed due to its age, rather than damage that is otherwise covered.

Roof Warranty Claims

If your roof is fairly new and has sustained damage, it’s possible that you have a manufacturer warranty on the materials. Ideally your roofing contractor will have talked to you about the warranty of the materials you chose and provided you with information on making a claim. For instance, one of the products we offer to our clients are CertainTeed shingles, which carry a wind warranty of 110 to 130 mph. As long as they are installed property per the manufacturer specs, clients shouldn’t need to worry about paying for any storm damage out of pocket. Keep in mind, you may first need to reach out to the warranty provider, then contact your roofing contractor to perform the warranty or replacement.

The Bottom Line

Before you ever need repairs made to your roof, make sure you understand your homeowners insurance. Talk to your rep to ensure your roof will be covered in the case of a storm or other natural disaster. Understand what their claims process looks like. When damage does happen, reach out to your insurance company as soon as possible and document everything. And, of course, only use a licensed, insured roofing contractor who is experienced in both roof repair and replacement and who can provide a professional written estimate, manufacturer warranty information and great service.

If you’ve had damage to your roof and you live in Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk or any of the other surrounding Hampton Roads cities, Andrews Roofing can help. Contact us today and we’ll help you determine the best course of action for getting your roof back in working order.

read more

Four Common Roofing Issues for Homeowners in Hampton Roads

If you own a home in Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk or any of the other surrounding cities of Hampton Roads, there are specific roofing issues you can expect to arise, but being prepared for them is the best way to minimize their impact.

Missing Shingles

Thanks to our coastal location, hurricanes, tropical storms, nor’easters and plain old summer thunderstorms are a constant concern for homeowners. Especially during hurricane season, it is important to keep a close eye on the condition of your roof. The most common problem you’ll experience during one of these storms is missing shingles. While a few missing shingles may not seem like such a big deal, they can lead to much bigger and much more expensive problems. Replacing these shingles as soon as possible will reduce the risk of having water damage done to your roof deck or experiencing a leak down the road. It is even a good idea to have some extra shingles in storage, so that if and when one blows off, it can be easily patched.

If multiple shingles are missing, or large patches have been blown away by a storm, then it is time to contact a professional roofing company to make the repair. Roofing repairs may seem like a simple job, but can be very dangerous for the average DIY-er to tackle. Protect yourself and your home by using a professional.

Humidity and Moisture Damage

The Tidewater region has its fair share of humidity and moisture, both of which can affect the longevity of a roof if it has not been installed properly. Moisture issues in roofs often start inside the home’s attic, where if enough ventilation isn’t present, condensation can occur. This issue can often be identified from inside the home before exterior damage is noticeable. If you see water dripping from the inside of the ceiling or beams in your attic, there may not be enough ventilation present, in which case additional attic ventilation may be needed. If the damage has already been done, a new roof system with proper venting installed beneath the roofing layer will help dissipate heat and prevent condensation from forming on the interior of the home.

Aging Homes

Hampton Roads has always been a steadily growing area, but it did experience a real housing boom in the 90’s when many large “track” neighborhoods were constructed. These homes are now rounding the 30 year mark, which is just about as long as a roof with asphalt shingles – the most common roofing material used in these homes – is going to last. So when issues start to arise in homes of this age, it’s often better to go ahead and reroof the home than to make repair after repair.

For owners of these homes who are doing a full reroof, there are many more options now than when their home was built. Asphalt shingles are still the most popular choice, but they now come in a wide variety of colors. There are also architectural shingles that have a little longer lifespan and lots of color options. Metal roofs have also become more popular both because of the farmhouse style look as well as their durability and longevity. An experienced and knowledgeable roofing company can help you decide which material is best for your home, location and budget.

Salt Water Exposure

Salt is highly corrosive, so when a home is exposed to salt spray from the water or in the air, you can expect just about any of the exterior materials to decay quicker than they would in a different environment. Of course homes right on the ocean or bay in Virginia Beach, Norfolk, Hampton, the Eastern Shore and the Outer Banks will experience this the worst, but even homes that aren’t directly on the water can be affected by the salinity in the air. If you live near the water and your shingles are deteriorating, it may be because of salt damage, which may warrant a new roofing system.

While asphalt shingles are still common in waterfront areas, there are other options that may hold up to that environment better such as metal, slate or even cedar. There are also new roofing products on the market that mimic the look of cedar shake shingles, but which are made with recycled and sustainable materials that have excellent durability and lifespan. This is an excellent choice for the beach house aesthetic.

Find a Roofing Expert

If you are experiencing any of these common Hampton Roads roofing issues, your next step should be contacting a roofing professional. Andrews Roofing has been providing the Hampton Roads region with excellence in new roof and reroofing services for over 20 years. We’ve seen, repaired and replaced every one of these issues, and we can work with you to come up with a solution that meets your needs and budget. Contact us today.

read more

What to Look for in a Residential Roofing Contractor

Your roof is obviously a critical component of your home’s structure, and having a new roof installed is a major investment. Even small roofing repairs are important to the integrity of your home. That’s why choosing a roofing contractor shouldn’t be a decision that is taken lightly.

You Get What You Pay For

This is the first thing to keep in mind. It’s typical and understandable of homeowners to be looking for the best price, but be wary of an estimate that is significantly lower than what you’ve researched or than what other contractors have quoted you. As with most things, you get what you pay for with roofing, and a cheap job equals cheap materials, inexperienced labor, bad project management or nonexistent customer service. Your roof is an investment and if you invest in quality, it will likely be the only time you’ll ever need to do it.

Licensed and Insured

We cannot stress how important it is to ensure that your roofing contractor is licensed and insured. There’s a reason you aren’t going to try to tackle reroofing your home yourself and that’s because it can be a dangerous job. Reputable roofing companies will not only have the proper safety equipment, tools and training, they’ll also have insurance on all their employees in case anyone is hurt on the job. They will be licensed and will be able to provide proof of this. They will also file for all appropriate permits required in your city or county. If these things aren’t handled properly by the roofing company, you could be held liable for injuries or work that isn’t to code.

Get It in Writing

When having any work done other than smaller service-related repairs, make sure that everything about your roofing job is put in writing in a contract agreement. This includes price, timeline, warranties or guarantees, materials, safety procedures and liability, clean up methods, and financing terms if applicable.  Having a well-written contract protects both you and the contractor and assures that everyone is on the same page about the project.

Warranties and Guarantees

When having a new roof installed, there should be warranties for the materials themselves. Product manufacturers, depending on the type and grade of roofing materials selected, will provide a limited warranty anywhere from one year to a lifetime. Make sure the roofing company you engage goes over the warranties for the materials you choose in detail. However, a reputable roofing contractor will also offer a guarantee on their own work. At Andrews Roofing we provide our clients with a workmanship warranty for up to ten years on new installations.

Reputation is Key

Do your research on the companies from whom you’re getting quotes. Look at their website, review sites and ask around your neighborhood. Has the company been in business for awhile? While all businesses have to start somewhere, it is ideal to hire a company that has been working in your area for long enough to have earned a good reputation.

Locally Owned

A locally-owned company is also a plus, as they will know the issues and best practices for your specific location. In Hampton Roads, it’s critical to engage a roofing company that understands the issues that can arise from hurricanes, nor’easters, humidity and salt air. A local company can provide the best advice for your specific situation, but they will also be working hard to maintain and uphold their local reputation. This is their community also, after all.

Andrews Roofing Can Help

Andrews Roofing has been providing quality roof replacements and repairs to the residents of Hampton Roads cities for over two decades. Our reputation and breadth of work speaks for itself. We care deeply about our community, which is why we handle each project and client with the utmost respect and guarantee our work for ten years. We’re licensed and insured and you’ll always get the details of your project in writing before we begin work. We’d be happy to provide you with a free estimate roof replacement, so contact us today.

read more

Should I Worry About Frost on My Roof?

Have you ever walked outside on a cold morning and noticed the frost that covers the ground? You might have to scrape your car before you can drive, and your grass may look like a sparkling wonderland. Direct your view upward to have a look at the roof. Is there frost on it? Do you know whether frost is good or bad for your residential roof? How do you know when to worry?

Is Frost Good or Bad?

The frost itself that collects on your roof isn’t necessarily good or bad. Roofing materials are made to withstand the weather, and roofers who work in cold environments know which materials will hold up best. As long as your roof is in good repair, you shouldn’t have to worry about water damage.

The fact that there’s frost on your residential roof could actually be a good thing. If you look around and notice all your neighboring houses have frost, but yours does not, it could be an indication that your attic insulation isn’t quite up to par. The frost may be spotty, which also means the insulation isn’t properly in place. Without proper insulation, the heat that should be warming your home is leaking out through the attic and the roof, which is melting the frost.

Should I Worry About a Lack of Frost?

If there’s a lack of frost on your roof, there could be cause for alarm. You should only worry if your neighboring houses have the same amount of sun exposure as yours. For example, your neighbor’s house might be blocked from the sun by tall trees or a taller building, while your home is in direct sunlight. As soon as the sun hits, your frost could melt away, but will remain on your neighbors due to the shade. If that’s the case, you would not need to worry.

Contacting a Roofer

If your house is not in direct sunlight, and everyone else has frost, you should contact a roofer to see if there’s a problem with your roofing and insulation. Contact Andrews Roofing by calling 757-296-0553 or emailing us today for more information.

read more

The Best Time for a Commercial Roof Replacement

Timing is important in a lot of matters, including comedy, investing, and commercial roof replacement. If you wait too long to replace your roof you could make a number of unnecessary and costly repairs. Even worse, the whole roof could come crashing down on your business. Replacing a roof when it still has good life in it is probably a foolish thing to do. So how do you know when it’s the optimal time for a roof replacement? Although a roof replacement for your business shouldn’t interrupt your operations, there may be times of the year when it is more convenient. Otherwise, the main considerations are the shape of your roof.

Choose the Perfect Time

As with other major business expenditures, there is always the question of repair versus replacement. This is a difficult question, and it’s different for each situation, but the following advice can help.

  • Consult with a qualified roofing contractor. The company can give you the benefit of its experience with roofing matters.
  • Get an inspection and a free estimate. The cost may be less than you expected and favorable financing may be available.
  • Analyze what you have been spending on roof repairs. The annual cost may be higher than what you would pay to finance a new roof.
  • Consider the benefits of a new roofing system. You would have no worries in the roof department for many years.

After consulting with a reputable roofing contractor, and crunching the numbers, you will probably have a good idea where you are. It’s possible you can put off a new roof for a couple of years, which gives you time to save and plan.

Pick the Right Company

The right roofing contractor makes the decision easier. You will get good information from a source you can trust. For assistance with commercial roofing contact Andrews Roofing by calling 757-296-0553 or emailing us today!

read more