Leaks & Service Repairs

757-399-3066 ext 3 (Leaks & Service Repairs)

Reroof Estimates & Inspections

757-399-3066 ext 1 (Reroof Estimates & Inspections)

Category: Residential Roofing

Manufacturer Spotlight: CertainTeed Shingles

Andrews Roofing can supply products from any manufacturer a customer desires. However, based on our extensive experience with roofing products, there are certain ones we recommend. One of those products is the Landmark® line of CertainTeed asphalt shingles. Please note that product availability industry-wide has varied greatly between manufacturers including CertainTeed.

The quality of the products we install is the most critical factor in our recommendations, however, we also have to balance that with budget and variety. CertainTeed asphalt shingles check all of these boxes, which is why they are one of the most popular materials we install.

The Landmark® line of shingles is made with a dual-layer design that creates the visual dimension to mimic true wood shake. These shingles are heavy weight and come in a wide variety of colors. In our residential roofing portfolio, you can see many homes that have been reroofed using the Landmark® shingles, and get a feel for how varied the colors and styles can be. Of course, CertainTeed manufactures many home building products, so homeowners who are building new construction or doing a major exterior renovation can coordinate their roofing materials with CertainTeed trim, siding, decking, fencing and more.

One of the things we appreciate about the Landmark® product is the attention they’ve given to the installation process. Their proprietary design provides a nailing area that is three times wider than a typical laminate shingle, which increases the efficiency and accuracy of installation. The shingles are also made with a specially formulated adhesive that is resistant to delamination, giving these products longevity and durability.

Roofs in Hampton Roads are apt to staining thanks to our hot, humid weather that fosters mildew and algae growth. To combat this, CertainTeed uses a technology on their shingles that repels algae with a granular blend of algae-resistant copper. This means your roof maintains its curb appeal and is less susceptible to deterioration caused by organic material that could otherwise cling to an asphalt shingle.

Finally, we appreciate a manufacturer who stands behind their product. Certainteed products come with a lifetime, limited transferable warranty. This includes a 10-year SureStart™ warranty (100% replacement and labor costs due to manufacturing defects), a 10-year StreakFighter® warranty against streaking and discoloration caused by airborne algae and a 15-year, 110 mph wind-resistance warranty. Customers can also choose to upgrade their wind warranty to 130 mph. This option is especially important for our customers along the oceanfront of Virginia Beach when hurricanes move into the region. It’s also important to keep in mind that manufacturer warranties are only valid if they are installed correctly by a licensed roofing contractor.

If you live in the Tidewater region, are ready to reroof your home, and need help choosing the right product for you, please contact Andrews Roofing. We’d be happy to discuss all the available options with you and help you make an informed decision based on our decades of experience in the roofing industry.

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What You Need to Know About Roof Damage and Insurance Claims

If you’ve had some damage to your roof, you may be wondering if you should make an insurance claim.

The first thing to note is that every insurance company and every policy is different. The key is hiring a roofing contractor who can work with you through the process regardless of what it looks like.

At Andrews Roofing, we are experienced in working with clients and insurance companies for roof damage that has been caused by the frequent storms we get in Hampton Roads. Not all roofing companies work the same way, but here’s a bit of insight into how we help our clients work through the damage, insurance claim and repair or replacement process.

Roof Repairs

Depending on the extent of your repair needs, we may send an estimator out to take a look first. If it’s a few blown off shingles or nail pops, we can likely give you an idea of the cost over the phone and then schedule a repair at that time. From there, you can file a claim with your insurance company. We will provide you with a detailed and professional invoice to submit with other required insurance paperwork.

If a repair is major or requires partial replacement, we may send an estimator out to take a look first. Armed with a written estimate, you can reach out to your insurance company first to see what may be covered under your policy. Although we generally do not need to get involved first-hand with your insurance representative, we are happy to do so if it helps with the process.

Roof Replacements

If it is clear that your roof needs to be replaced, we will send an estimator out before providing any quotes on work or pricing. Our sales department will schedule an appointment with you to inspect the inside and outside of your roof. They will discuss options and budget before providing a written estimate for you to review. At this point, we highly recommend reviewing this estimate with your insurance representative. Some companies may only pay for a one-for-one roof replacement. This means that if you choose a different material, it may not be covered. It’s also critical to know whether the insurance company will cover any portion of the replacement if your roof is older and beyond its predicted lifespan. They may determine that the roof failed due to its age, rather than damage that is otherwise covered.

Roof Warranty Claims

If your roof is fairly new and has sustained damage, it’s possible that you have a manufacturer warranty on the materials. Ideally your roofing contractor will have talked to you about the warranty of the materials you chose and provided you with information on making a claim. For instance, one of the products we offer to our clients are CertainTeed shingles, which carry a wind warranty of 110 to 130 mph. As long as they are installed property per the manufacturer specs, clients shouldn’t need to worry about paying for any storm damage out of pocket. Keep in mind, you may first need to reach out to the warranty provider, then contact your roofing contractor to perform the warranty or replacement.

The Bottom Line

Before you ever need repairs made to your roof, make sure you understand your homeowners insurance. Talk to your rep to ensure your roof will be covered in the case of a storm or other natural disaster. Understand what their claims process looks like. When damage does happen, reach out to your insurance company as soon as possible and document everything. And, of course, only use a licensed, insured roofing contractor who is experienced in both roof repair and replacement and who can provide a professional written estimate, manufacturer warranty information and great service.

If you’ve had damage to your roof and you live in Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk or any of the other surrounding Hampton Roads cities, Andrews Roofing can help. Contact us today and we’ll help you determine the best course of action for getting your roof back in working order.

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Four Common Roofing Issues for Homeowners in Hampton Roads

If you own a home in Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk or any of the other surrounding cities of Hampton Roads, there are specific roofing issues you can expect to arise, but being prepared for them is the best way to minimize their impact.

Missing Shingles

Thanks to our coastal location, hurricanes, tropical storms, nor’easters and plain old summer thunderstorms are a constant concern for homeowners. Especially during hurricane season, it is important to keep a close eye on the condition of your roof. The most common problem you’ll experience during one of these storms is missing shingles. While a few missing shingles may not seem like such a big deal, they can lead to much bigger and much more expensive problems. Replacing these shingles as soon as possible will reduce the risk of having water damage done to your roof deck or experiencing a leak down the road. It is even a good idea to have some extra shingles in storage, so that if and when one blows off, it can be easily patched.

If multiple shingles are missing, or large patches have been blown away by a storm, then it is time to contact a professional roofing company to make the repair. Roofing repairs may seem like a simple job, but can be very dangerous for the average DIY-er to tackle. Protect yourself and your home by using a professional.

Humidity and Moisture Damage

The Tidewater region has its fair share of humidity and moisture, both of which can affect the longevity of a roof if it has not been installed properly. Moisture issues in roofs often start inside the home’s attic, where if enough ventilation isn’t present, condensation can occur. This issue can often be identified from inside the home before exterior damage is noticeable. If you see water dripping from the inside of the ceiling or beams in your attic, there may not be enough ventilation present, in which case additional attic ventilation may be needed. If the damage has already been done, a new roof system with proper venting installed beneath the roofing layer will help dissipate heat and prevent condensation from forming on the interior of the home.

Aging Homes

Hampton Roads has always been a steadily growing area, but it did experience a real housing boom in the 90’s when many large “track” neighborhoods were constructed. These homes are now rounding the 30 year mark, which is just about as long as a roof with asphalt shingles – the most common roofing material used in these homes – is going to last. So when issues start to arise in homes of this age, it’s often better to go ahead and reroof the home than to make repair after repair.

For owners of these homes who are doing a full reroof, there are many more options now than when their home was built. Asphalt shingles are still the most popular choice, but they now come in a wide variety of colors. There are also architectural shingles that have a little longer lifespan and lots of color options. Metal roofs have also become more popular both because of the farmhouse style look as well as their durability and longevity. An experienced and knowledgeable roofing company can help you decide which material is best for your home, location and budget.

Salt Water Exposure

Salt is highly corrosive, so when a home is exposed to salt spray from the water or in the air, you can expect just about any of the exterior materials to decay quicker than they would in a different environment. Of course homes right on the ocean or bay in Virginia Beach, Norfolk, Hampton, the Eastern Shore and the Outer Banks will experience this the worst, but even homes that aren’t directly on the water can be affected by the salinity in the air. If you live near the water and your shingles are deteriorating, it may be because of salt damage, which may warrant a new roofing system.

While asphalt shingles are still common in waterfront areas, there are other options that may hold up to that environment better such as metal, slate or even cedar. There are also new roofing products on the market that mimic the look of cedar shake shingles, but which are made with recycled and sustainable materials that have excellent durability and lifespan. This is an excellent choice for the beach house aesthetic.

Find a Roofing Expert

If you are experiencing any of these common Hampton Roads roofing issues, your next step should be contacting a roofing professional. Andrews Roofing has been providing the Hampton Roads region with excellence in new roof and reroofing services for over 20 years. We’ve seen, repaired and replaced every one of these issues, and we can work with you to come up with a solution that meets your needs and budget. Contact us today.

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New Shingles or New Roof? 

How to know if your roof needs to be repaired or replaced?

Nobody wants to spend more money on a home improvement or repair project than they need to. So if you’re experiencing issues with your home’s roof, you may be exploring the options of repair versus replacement. There are plenty of situations where a simple roof repair is a safe and good option. But keeping long-term costs, appearance and durability in mind is also important in making the best decision. 

How Do You Know if Your Roof Needs Work?

The first step to determining whether your roof needs any sort of work done is by being aware and vigilant about its condition. Particularly in hurricane and storm-prone areas like the Hampton Roads region, it’s important to keep an eye on any possible issues with your roof so that they don’t turn into much bigger issues in the middle of the next big storm. You can do this simply by visually inspecting it on a regular basis. If you clean your own gutters, that’s a perfect time to take a closer look at what’s going on with your shingles, flashing, and sheathing. Otherwise, grab a pair of binoculars and take a peek at your roof every month or so. The other place to inspect regularly is inside your attic. Don’t wait until there’s an actual leak in your home and damage done to your ceilings and walls. Identifying small issues early is the best way to make easy repairs and save money. 

You may need a roof repair or replacement if you identify any of these issues during your inspection: 

  • There are obvious leaks or dark water spots on your ceilings or walls 
  • You are finding water or ice buildup in your attic after a heavy rain or snow
  • You’ve noticed that some shingles look warped or have started curling
  • Shingles are mildewed and/or deteriorating 
  • Shingles are missing from your roof 
  • Flashing is loose or missing

Should You Repair an Older Roof?

The first thing to consider is the age of your roof. Different types of roofing materials are rated for different lifespans. If your roof is nearing the end of its lifespan, it may make more financial sense to have it replaced rather than repaired. Much of the labor cost of roofing goes into the setup – scaffolding, equipment, hauling materials up and down, disposal of old materials – doing that several times over for small repairs can add up to the cost of a new roof fast. 

If your roof is not within a few years of its lifespan, it may make more sense to consider a repair, depending on the size and impact of the damage. Replacing missing shingles or flashing or small roof deck repairs could do the job for a whole lot less. Keep in mind, however, that when replacing shingles, it may be hard or impossible for a roofing contractor to acquire the exact same material, so there may be slight color discrepancies in the new shingles. 

When is the Damage too Big to Repair?

If the damage done to your roof is major, it is probably time for a replacement – regardless of the age of your roof. In the Tidewater Region we see this most often after major storm events. A tree going through a roof, widespread shingle loss and major water damage to roof decking all constitute a full roof replacement. Perhaps the one upside to situations like this is that they may be covered under a homeowners’ insurance policy, which means you should take the greatest advantage of your policy by having as much work done as is covered. 

How Do You Choose a Residential Roofing Contractor?

There are a lot of things to consider when choosing a roofing contractor, but start by getting quotes from two or more companies. If multiple companies agree about whether a roof should be repaired or replaced you will be able to put your mind more at ease about your decision. If two companies disagree about the solution, bring in a third or fourth estimate for a consensus. Regardless of how many companies you call, make sure every one of them is licensed and insured. Read their reviews online and research their listing on the Better Business Bureau. Do your homework, ask around your neighborhood and see which companies have the best reputations. The cheapest option is not always the best and often in roofing, you get what you pay for. 

How Andrews Roofing Can Help

Andrews Roofing has been working in the Hampton Roads area for decades. We are experts at roofing issues that are specific to this region. Our expertise means we can give you an honest, accurate assessment of whether or not your roof can continue to protect your home after experiencing damage. We take on jobs large and small and never pressure customers into more work than is needed. We are licensed, insured and proud of the reputation our work has earned. We’d be happy to provide you with an estimate for any repair or replacement your roof may need, so contact us today

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What to Look for in a Residential Roofing Contractor

Your roof is obviously a critical component of your home’s structure, and having a new roof installed is a major investment. Even small roofing repairs are important to the integrity of your home. That’s why choosing a roofing contractor shouldn’t be a decision that is taken lightly.

You Get What You Pay For

This is the first thing to keep in mind. It’s typical and understandable of homeowners to be looking for the best price, but be wary of an estimate that is significantly lower than what you’ve researched or than what other contractors have quoted you. As with most things, you get what you pay for with roofing, and a cheap job equals cheap materials, inexperienced labor, bad project management or nonexistent customer service. Your roof is an investment and if you invest in quality, it will likely be the only time you’ll ever need to do it.

Licensed and Insured

We cannot stress how important it is to ensure that your roofing contractor is licensed and insured. There’s a reason you aren’t going to try to tackle reroofing your home yourself and that’s because it can be a dangerous job. Reputable roofing companies will not only have the proper safety equipment, tools and training, they’ll also have insurance on all their employees in case anyone is hurt on the job. They will be licensed and will be able to provide proof of this. They will also file for all appropriate permits required in your city or county. If these things aren’t handled properly by the roofing company, you could be held liable for injuries or work that isn’t to code.

Get It in Writing

When having any work done other than smaller service-related repairs, make sure that everything about your roofing job is put in writing in a contract agreement. This includes price, timeline, warranties or guarantees, materials, safety procedures and liability, clean up methods, and financing terms if applicable.  Having a well-written contract protects both you and the contractor and assures that everyone is on the same page about the project.

Warranties and Guarantees

When having a new roof installed, there should be warranties for the materials themselves. Product manufacturers, depending on the type and grade of roofing materials selected, will provide a limited warranty anywhere from one year to a lifetime. Make sure the roofing company you engage goes over the warranties for the materials you choose in detail. However, a reputable roofing contractor will also offer a guarantee on their own work. At Andrews Roofing we provide our clients with a workmanship warranty for up to ten years on new installations.

Reputation is Key

Do your research on the companies from whom you’re getting quotes. Look at their website, review sites and ask around your neighborhood. Has the company been in business for awhile? While all businesses have to start somewhere, it is ideal to hire a company that has been working in your area for long enough to have earned a good reputation.

Locally Owned

A locally-owned company is also a plus, as they will know the issues and best practices for your specific location. In Hampton Roads, it’s critical to engage a roofing company that understands the issues that can arise from hurricanes, nor’easters, humidity and salt air. A local company can provide the best advice for your specific situation, but they will also be working hard to maintain and uphold their local reputation. This is their community also, after all.

Andrews Roofing Can Help

Andrews Roofing has been providing quality roof replacements and repairs to the residents of Hampton Roads cities for over two decades. Our reputation and breadth of work speaks for itself. We care deeply about our community, which is why we handle each project and client with the utmost respect and guarantee our work for ten years. We’re licensed and insured and you’ll always get the details of your project in writing before we begin work. We’d be happy to provide you with a free estimate roof replacement, so contact us today.

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Hurricane Season is Coming: Does Your Home Need a New Roof?

Hurricane season starts June 1st, and Hampton Roads residents know that the key to surviving hurricane season is preparation. If you’re a new homeowner in the Tidewater region, don’t assume that Virginia Beach residents are the only ones who need to be concerned about potential storm damage. Homes in Chesapeake, Norfolk, Portsmouth, Hampton, Newport News and even as far west as Suffolk and Isle of Wight are all susceptible to hurricane force winds, storm surge and torrential rain.

Just as you would put together a hurricane preparedness plan and kit, you should prepare your home for the inevitable storms as well. The time to find out you need a new roof is not in the middle of gale-force winds and power outages. Fortunately relatively simple inspections and research can help you determine whether your roof is as hurricane ready as you are.

Research Roof Materials and Age

If you didn’t have your home built or if you haven’t had the roof replaced yourself, you may need to do a bit of detective work to determine its age and the materials that were used. If the previous homeowners didn’t leave any records, ask around the neighborhood and see if anyone knows the last time it was replaced. If the home is less than 20 years old, you can likely assume the roof is original. Regardless of its age, the materials and workmanship behind them is probably the biggest factor when it comes to whether reroofing is needed. Here are some rules of thumb when it comes to the lifespan of residential roofing materials:

  • Asphalt Shingles: the most common residential roofing material used on about 80% of homes generally lasts 15-30 years.
  • Architectural Shingles: a specific type of thicker, premium asphalt shingle that usually lasts 25 to 30 years.
  • Wood or Cedar Shake Shingles: less common, but sometimes used on beach homes, these roofs can last up to 30 years, but only if they are annually maintained and split shingles are repaired.
  • Clay Tile Roofing: a fairly uncommon material in Hampton Roads, these tiles can last as long as 50 years or more, which is good since they can be very expensive to replace and repair.
  • Metal Roofs: their lifespan depends on the gauge of the metal used. The higher the gauge, the thinner the metal. So a high-end 22-24 gauge metal roof can easily last more than 50 years, while a thinner gauge (26-29) can have a lifespan of 20-25 years.

Inspect Your Roof’s Condition

A visual inspection can also help you determine if an expert roofer needs to be brought in. If you’re concerned about the safety of doing this, call a licensed roofing contractor to inspect for you. Here are the most common red flags to look out for.

  • Shingle Deterioration: Do you see any shingles that are curled, split, or that seem to be crumbling away? These are signs of old shingles that need to be replaced. This kind of deterioration can cause structural rot and interior damage and will only get worse with time.
  • Flashing Deterioration: Leaks are often caused not by the roof itself, but by the flashing around it. Flashing should be strong and tight around chimneys, vents, skylights, and roof junctions, or water can enter, causing damage to walls, ceiling, insulation and even electrical wiring. A great time to inspect your flashing is when you’re cleaning the gutters. Make sure everything is secure and no pieces are missing.
  • Missing Shingles: Coverage is key. Wherever a shingle is missing, the effectiveness of the entire roof is compromised. The problem is also likely to spread – once one shingle is gone, the others around it are more vulnerable to wind. And while those missing shingles may not necessarily mean you need a whole new roof, they should be repaired and replaced as soon as possible.

Call a Professional

If you identify any of these issues, or are able to pinpoint the last time your roof was replaced and are concerned about its age, it’s time to call in a professional. Roofing repairs are not a safe DIY project, and the consequences of doing it incorrectly can be dire to both you and your home’s well being. Research roofers thoroughly and find a licensed and insured certified contractor. If they are a trustworthy, quality company, they will have these licenses and certifications in place and will provide a free estimate of the repair or replacement.

If you live in the Hampton Roads region and need an expert to help you determine if you need a new roof or roof repair, call Andrews Roofing. We have been serving Southeast Virginia for over two decades and have worked on hundreds of residential and commercial roofs. We are experienced in the exact types of roofing damage common in the Tidewater region and can give expert advice on the best materials and approach to providing a long-lasting, beautiful new roof for your home.

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