Leaks & Service Repairs

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Reroof Estimates & Inspections

757-399-3066 ext 1 (Reroof Estimates & Inspections)

Category: Roof Warranty

Key Considerations for Homeowners When Choosing a Roofing Contractor

When you know it’s time for a new roof, the most critical decision you’ll need to make isn’t the style or color of your roof’s new materials, it’s who you choose to do the work. No material, regardless of its cost, warranty, or visual appeal, is worth anything if not installed by a competent professional. In fact, a poorly or incorrectly installed roof can lead to serious damage as well as a void in the warranty of your roof’s materials. To ensure your home is protected and beautiful for many years to come, you should carefully evaluate and consider several factors when selecting the roofing company who will do the work.

Credentials and Licensing:

Before even requesting an estimate from a roofing company, verify that they are licensed and insured. A valid license ensures that the contractor meets the necessary standards and regulations in your state. Insurance is crucial to protect both the homeowner and the contractor in case of accidents or damages during the project. Without it, a worker injured on your property during the installation may become your liability.

Experience and Reputation:

As you begin your search for a reputable company, start with your neighbors whose homes you know are well maintained. Ask who they’ve used or who they would recommend. Check online reviews, testimonials, or ask for references to gauge the contractor’s reputation. A reliable contractor should be willing to provide references from previous clients or point you to public places online with positive reviews and feedback from customers. You may also want to ask each company how long they’ve been in business, how many projects they’ve completed, and how long their employees have been on staff.

Locally Owned and Operated:

Always try to look for a local roofing contractor with an established presence in your community. Local contractors are more familiar with local building codes, weather conditions, common issues and can provide better post-installation and warranty claim support. In addition, you’ll also be helping to support small businesses in your region, bolstering the local economy.

Material Options:

Inquire about the types of roofing materials the contractor uses. A reputable contractor will offer a variety of high-quality materials and be knowledgeable about the pros and cons of each as well as their individual warranty options and how they perform in your specific region. Don’t be afraid to ask how many projects they’ve completed with the specific materials you are interested in.

Contracts and Communication:

Before moving forward with any company, make sure they provide a detailed, written contract that outlines all aspects of the project – from materials to timeline and of course costs. Read this contract carefully, ask questions and get clarity on any uncertainties before work begins. At this point, you will likely be able to tell how well the company and your project manager are at communication. It’s critical that they keep you in the loop, are responsive to your questions and concerns, and can explain each part of the process clearly. Talk to them about your preferred methods of communication and your daily availability and expectations up front to avoid misunderstanding during the project.

We Can Help

If it’s time for a new roof, Andrews Roofing is a great choice for homeowners in the Hampton Roads region. With decades of experience replacing and repairing roofs for our Tidewater community, we can assist with material choices, warranty information, maintenance, and repairs. Our reputation in the community speaks for itself, as does our longevity in the industry. Contact us today to schedule your

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Traditional vs. Architectural Shingles

Asphalt shingles have long been the most popular roofing materials in residential structures, but the shingle itself has changed over time.

These days there are two basic types of asphalt shingles to choose from: the older, 3-tab style shingle and the newer architectural shingles. While architectural shingles are a newer style, they have become more widely used in new roof construction and roof replacements. Despite both being made from the same basic material, there are several key differences between the two styles.

  1. Appearance: Architectural shingles, also known as dimensional or laminate shingles, have a more textured, three-dimensional look compared to standard 3-tab shingles. They are designed to mimic the appearance of natural materials like wood or slate and can enhance the curb appeal of a home. 3-tab shingles lie flat against the roof decking with little to no variation or texture.
  2. Thickness and Weight: Architectural shingles are generally thicker and heavier than 3-tab standard shingles. They are composed of multiple layers of asphalt and have a fiberglass mat core. The added thickness and weight contribute to their durability and longevity.
  3. Durability and Warranty: Due to their multi-layered construction, architectural shingles tend to be more durable and have a longer lifespan than standard 3-tab shingles. They are more likely to withstand harsh weather conditions such as the heavy rain, wind, and other severe storm conditions we often see in Southeast Virginia.Architectural shingles also have better wind resistance compared to 3-tab shingles. The multiple layers and the heavier weight help them stay in place during strong winds. They are often rated to withstand winds of 110 mph or more, while standard 3-tabs may be rated for lower wind speeds. Many architectural shingles come with warranties ranging from 30 to 50 years, whereas standard 3-tab shingles usually have shorter warranties.
  4. Cost: Architectural shingles are typically more expensive than standard 3-tab shingles due to their enhanced appearance, durability, and longer lifespan. However, in the Tidewater Roads region, based on the average size of homes, architectural shingles are typically only about $100-500 more per job, making them well worth the value for the additional years you can expect to get from them.
  5. Installation: The basic approach to installing architectural shingles is not that much different than traditional 3-tab shingles, but they are heavier and have a layered design that requires professional installation by a licensed roofing contractor. Always make sure any roofing professional you use is licensed and insured before signing any contracts or work agreements and get all warranty information on both the material and workmanship in writing.
  6. Availability: Standard 3-tab shingles have been widely used for many years and are readily available in various colors and styles. However, as architectural shingles have gained popularity over time, they are also now widely available and manufacturers are offering a wide range of options and colors to suit different architectural styles and preferences.

If you’re building a new home or considering replacing your roof, take some time to consider the materials you will be investing in. Of course, you have to balance a budget, but it’s also just as important to consider the durability of your investment in the storm and hurricane-prone area in which we live in addition to the look you want your home to have.

If in doubt, give Andrews Roofing a call. We can sit down with you and provide our expertise from decades in the roofing business in Hampton Roads as well as physical samples of different materials and even an online design tool with digital renderings of your home so you can see exactly what your choices will look like before committing. Contact us today.

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Does Your New Roof Have a Warranty?

When you invest your hard-earned money into your home, especially a sizable investment for something like a new roof, you want to know that you’re protected.

It’s important to understand, when pricing out a new roof and receiving quotes from roofing contractors, what the elements of a roof warranty include. There are a few different things to consider and questions to ask of anyone you’re considering hiring.

Roofing Material Warranties

Most roofing materials come with their own manufacturer warranty. For asphalt shingles, it’s common for manufacturers to provide a 25–30-year warranty, although some do offer longer or “lifetime” warranties. Many metal roofing materials are covered for up to 50 years or longer. The important thing to remember here is that their warranty only covers the material, not labor and not the cost of disposal. Some companies offer enhanced coverage you can purchase that will pay for a full replacement including workmanship for a certain period of time, but those warranties can be costly and require additional certifications and documentation by the contractor.

When receiving quotes on a new roof, ask questions about the materials and manufacturers each contractor uses, and what the warranties look like for each. A good roofing company will know their chosen manufacturer warranties inside and out and have insights about what will be best for your situation, home and location. Manufacturers will only honor warranties on their materials if they have been installed correctly and by a licensed contractor, so make sure you go with a reputable company.

Roofing Contractor Warranties

The other side of roofing warranties is the coverage that your roofing contractor provides to cover their own workmanship. These can vary widely from company to company. Because of that, it’s a good idea to get all of your quotes in writing along with a printed copy of their warranty coverage details. A workmanship warranty will typically cover damage that is caused by improper installation. Make sure the company also covers any materials that may be needed to fix the damage incurred.

At Andrews Roofing we provide a 10-year workmanship warranty on all of our shingle installs, provided we are the primary contractor to the client. This is longer than the industry norm for workmanship warranties. In addition to covering our work on new roof installations, we also warranty any repair work we do on a roof that we installed. We’ve been working in the Hampton Roads region for years, and our reputation in the community illustrates how we stand behind our work. Make sure that whoever you end up hiring has a good standing and reputation in your own community. Check online reviews and ask around with your neighbors. You can even contact the Better Business Bureau or licensing board of your state to make sure the company is in good standing.

Protecting Your Roof Warranty

It’s critical that you understand the requirements of your warranty to avoid rejected claims. If a leak or other damage is incurred, it should be promptly reported to the warranty department so corrective measures can be made as soon as possible. If you do have damage or issues, go back to your original roofing company. Unless they have proven themselves to be completely untrustworthy, it’s best to have continuity in the warranties and work. And finally, do not forget to register your warranty with the manufacturer after the work is completed if it is required. Some warranties do not require formal registration and some do, so it’s important to review your warranty package carefully when you receive it. For enhanced and upgraded warranties, the contractor may have to submit paperwork on your behalf with additional documentation.

We Stand Behind Our Work

We stand behind the work and the materials we use at Andrews Roofing. We’ve been in the business long enough to know which manufacturers do the same, and that’s who we use and recommend to our clients. Our exceptional workmanship warranty and reputation in the Tidewater Region can help you have confidence in your home investment for many years to come. Contact us today for a quote on your new roof.

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Common Roofing Storm Damage

If you watch the local news or even just tune in for the weather forecast, you know that we’ve reached peak hurricane season and that the tropics have been very active thus far.

Fortunately, the Mid-Atlantic coast including Southeast Virginia and Hampton Roads have been spared from any direct hits. But there are still two more months of hurricane season, and now is the time to be prepared for anything that may come our way. Not to mention that as soon as hurricane season is over, nor’easter and winter storm season will be upon us.

When it comes to your home and your home’s roof, there are plenty of things you can do in advance to avoid certain types of damage during storm season. But there are some things you simply can’t prevent from happening, and being responsive after the fact is the best you can do. Here are a few common types of roof damage to keep an eye out for as we weather hurricane season this fall.

Tree Damage

Tree damage isn’t always as obvious as an entire tree crashing through your roof and into your home. Some tree damage can go unnoticed until it causes interior damage – days, weeks or even months later. A stray limb with enough wind and force behind it can cause shingles to fly off, roof sheathing and decking to be pierced and make your roof vulnerable to leaks.

Tree damage can even come from overhanging branches that simply rub along shingles and cause unwanted wear and tear. It’s always a good idea to keep low hanging or potentially destructive branches trimmed back from the roofline where possible.

After a storm, visually inspect your roof as well as you can from the ground to see if any limbs, branches or even leaf buildups can be seen. If so, they should be removed immediately and the roof should be inspected to ensure no damage was caused. If damage was caused, a roofing contractor will typically be able to do a repair confined to that area without a major overhaul of your roof.

Loose or Missing Shingles

Perhaps the most common damage after a storm is loose or missing shingles. While it may not seem like a big deal if one or two shingles come off, their absence makes the shingles all around that area more susceptible to blowing off, and jeopardizes the roof sheathing beneath. Depending on when and how your roof was installed, the material manufacturer or installer may have specific warranties to cover shingle replacement. In any case, the shingles should be replaced as soon as possible to prevent further damage.

Loose or Missing Flashing

Flashing is the metal sheets that are used in roofing around joints in a roofline and around other roof penetrations such as pipes, chimneys and vents. They play an important role in protecting your roof decking and if jeopardized, major interior damage can occur. Loose flashing can actually cause quite a bit of damage to the rest of your roof, tearing up or removing shingles around it, especially in a wind event.

Missing flashing can allow water intrusion and will also make it easier for nearby shingles to be blown away. Some flashing you may be able to visually inspect from the ground, but if you have reason to believe that flashing may be loose in spots that you’re not able to inspect from the ground, call in a qualified roofing contractor to inspect for you – don’t risk causing damage to yourself to find damage on your roof.

Clogged or Broken Gutters

Particularly if you live near a lot of trees, storms can cause debris to fly off of nearby vegetation that can eventually land right into your gutters. This debris will cause your gutters to work less effectively, which means water will build up and potentially seep up underneath your shingles and sheathing, causing damage to the roof decking below, often seen as dark water spots in the corners and along the top of the walls in your home. Ideally, have your gutters cleaned before storm season so that they are cleared and ready to carry all that stormwater away from your home. But it’s also a good idea to check on them after a storm and make sure nothing has caused any clogs or damage to the gutter itself.

Broken or loose gutters are also common after a storm, and if you see evidence of that, call in a licensed contractor to fix the problem before the next rain event occurs. Broken gutters can funnel water into places it should not go including near your home’s foundation and onto walls and windows, causing even more damage. If you don’t have gutters, or your home’s gutters need to be replaced, you may also want to consider installing a Rapid Rain ™ gutter system which is designed for high capacity that comes with living in a storm prone area.

Contact a Local Roofing Contractor

This hurricane season, if your roof sustains any damage during a storm, contact Andrews Roofing. We are locally owned and operated and we are highly experienced in the issues that are unique to the Tidewater region. We know what to look out for and how to best fix and repair an issue to withstand future weather events.

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Does Your Home Need a Roof Evaluation or a Roof Inspection?

Whether you’re selling a house, buying a house or just want to know if it’s time to repair or replace the roof on your current home, you may be researching roof evaluations and inspections. So, what is the difference between the two, and which one makes the most sense for you? While we can’t speak to the terminology for every roofing company out there, here is how we at Andrews Roofing define and approach both services to meet your needs.

Roof Evaluations

A roof evaluation is the less complex and detailed of the two services. This service may be better for homeowners or buyers who simply want to know the life expectancy of a roof and what type of service may be needed down the road, but do not have a specific issue or damage to be addressed.

When we complete a roof evaluation, we schedule a time with you to come out to the house and walk the roof while taking photos from several different angles. Within one to two days, we will email you a letter with our company letterhead for your records. This report can be helpful alongside a home inspection, particularly if any notes were made about the condition of the roof in the inspection. We can address these issues with more expertise and advice on how to move forward.

It’s also not a bad idea to have a roof evaluation done prior to putting your home on the market. Having the roof evaluation letter is an excellent thing to provide potential buyers to put their minds at ease about the condition of the house. It also lets you know if there are potential issues you should address prior to listing your home. This service is easily scheduled, does not take up much of your time and only costs $99.

Roof Inspection

A roof inspection is more detailed and involved than an evaluation. Sometimes an inspection is required by an insurance company or can become a requirement for various reasons before a sale can go through on a home. A roof inspection can also be scheduled by a buyer or seller of a home to have peace of mind before purchasing or listing a property.

For this service, one of our technicians will schedule a time to go out to the house where they will walk the roof, take several detailed photos and within one to two days of inspection, provide a report that shows deficiencies and issues in specific detail. They may place arrows and captions on the photos they took to point out areas of concern. The report also details the life expectancy of the roof in addition to providing specific details on the sheathing, deck, chimney, penetrations, potential issues, current issues and recommendations for any repairs that may be needed. Because this report is more detailed and time consuming, the cost is $350.

Make informed decisions

When buying or selling a home, or when considering whether or not to make major home repairs and updates, knowledge is power – whether you use it as leverage at a closing table, or to ensure the longevity of your home. Whatever your comfort level and budget is, Andrews Roofing can provide you with more knowledge and peace of mind before moving forward on any major investment.

Which is best for you?

If you’re still not sure which service is best for you, please feel free to contact Andrews Roofing and one of our service representatives will be happy to talk to you about your specific situation and help you determine the best service for your needs.

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Why You Should Replace Rather than Roof Over Your Existing Roof

If you’ve been in the market for a new roof for your home, you have probably run across the option of roofing over top of your existing roof.

“Roofing over” is a method that leaves the current shingles and roof deck in place, and installs new shingles right over top of the existing ones. Alternatively, reroofing requires removing all existing shingles, doing any necessary repairs or replacement of the roof deck, membrane, and supporting structures beneath, before replacing the shingles with new ones.

Roofing over your roof requires that all the existing shingles are perfectly flat without any curling, that your roof deck be in perfect condition, that there are no leaks or ventilation issues that need addressing, and that the current roofing structure is able to withstand the additional weight of a second layer of shingles. However, if all of these things are true, you may not need a new roof at all. And even if those conditions are in place, a roof over existing roof can appear wavy and uneven. In most cases, a roof over does not make long term sense for homeowners, which is why we do not recommend this to our clients and do not guarantee this type of work.

We should note here that it is possible to roof over certain materials, like membranes that are in decent condition. This is done more often on commercial roofs depending on the core sample, decking, condition of insulation, etc. This type of project is only performed after careful inspection of the flat roof and an analysis and assessment of the materials and decking beneath the membrane.

Roofing over an existing roof is sold to homeowners as a cheaper alternative to replacing their roof. Often times, though, roofing over does not really solve the underlying issues the structure may have and can end up being a more costly option.  If you’re looking into replacing your roof, it’s likely because you’ve noticed leaks here and there, there’s damage to the shingles, shingles are missing or deteriorated or you’re noticing your energy bill is soaring. Putting new shingles overtop of existing ones doesn’t address any of these critical issues on the inside, which means damage may continue to occur. Putting another layer of shingles on top of existing ones that have issues also means it will take more time, money and material to get to and diagnose the problem, and more labor to repair the underlying issues.

Replacing your roof may cost more up front, but the return on investment is higher.

Over the long term, a new roof will look better, last longer, and protect your home better. When you allow a licensed roofing contractor to remove the existing shingles, they can properly assess any other repairs that need to be done to the roof decking, membrane, flashing, structural beams or ventilation systems. Having these issues addressed at that point means the overall lifespan of the roof will be longer. It’s also important to note that some roofing material manufacturers will not warranty a product that is put over existing shingles rather than onto a clean roof deck. While roofing over a roof may be cheaper upfront, the costs of uncovered warranty claims and an overall shorter lifespan don’t pan out in the long run.

Your roof is a major part of your home that you want to look good and function well. When you’re considering your roofing project, consider that your roof literally protects everything in your home beneath it. It’s not the place to cut corners. Before reroofing your home, research roofing contractors in your area, read up on their online reviews and ask around your neighborhood for recommendations. Get quotes from at least two to three reputable companies and research the materials they work with to ensure they are high quality and guaranteed with a manufacturer warranty.

If you live in the Hampton Roads region and your home needs a new roof, contact Andrews Roofing. We’d love to be one of the companies to provide you with an estimate. Our work is always guaranteed, we use some of the best products on the market, and we’ve been providing excellent customer service to Tidewater residents for years.

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