Leaks & Service Repairs

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Reroof Estimates & Inspections

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Tag: roof leak

Leaks Don’t Always Start at the Roof

When you see water spots on your ceiling or water starts trickling down a wall, it’s common to assume that the cause is a defect or damage to your roof. But just because water is coming from somewhere above you, doesn’t necessarily mean your roof is to blame. Unfortunately, there can be many reasons for water leaks, so before you panic and assume you need a whole new roof, investigate some of these other alternative sources.

HVAC Systems
If you have an air handler system that resides in your attic, take a look at this first. There are myriad reasons why an HVAC unit may be leaking, so don’t dismiss it if it’s not obvious at first glance. First, check your unit’s drain pan. This is a metal pan that collects water and filters it to a drain, removing it from the house. Over time, the exposure to moisture can cause drain pans to rust and degrade, allowing water to leak out of the unit.

Another common cause of HVAC leaks is a clogged condensation drain. Over time, as water flows through this drain line, mold and mildew can build up, causing backups of condensation. If this is the cause of the leak, you will need to have an HVAC professional snake the drain, remove the obstruction and clean the line. Leaks can also be caused by faulty drain pumps or low refrigerant. If your HVAC is older or hasn’t been functioning properly, give this a look first and if you spot any issues, call in an HVAC maintenance company to inspect and repair the unit.

Hot Water Heaters
In an area like Hampton Roads where basements are few and far between, it’s not uncommon for builders to put hot water heaters in an attic. Yes, it means it’s out of the way and isn’t a daily eye sore, but it can become a big problem when (not if) it springs a leak. Hot water heaters are not meant to last forever, and they will eventually fail in one way or another.

If you have a hot water heater in your attic and have detected water spots, mold or mildew on the ceiling or in corners, check it immediately. Even a very small leak can cause major damage to joists, ceilings, insulation, and personal belongings. A licensed plumber will need to be contacted to safely remove and reinstall a new hot water heater if this is the case. You may also want to discuss with them the possibility of moving the hot water heater to a better location or switching to a tankless hot water heater.

Mortar Leaks
Mortar leaks can still cause damage to interior walls and corners as well as foundations, basements and along the length of an interior wall. Mortar joints in cinder block, stone or brick walls can deteriorate over time, allowing water to penetrate either through paths left by mortar gaps or directly through the stone. If your home is older and is brick or stone, take a look around the exterior of your house and see if you can spot any damp spots or visible gaps or missing mortar – especially around the areas where you’ve seen water damage inside. If so, you should contact a licensed contractor or mason to do the necessary repairs before the interior damage becomes worse and causes structural and foundational issues.

Siding leaks
Likewise, if you see stains like the ones described above, but your home is sided with vinyl or aluminum, there could be a similar issue. Openings at the lap joints of vinyl siding, as well as drain openings along the bottom edge of most vinyl siding products, allow the system to breathe and drain off any wind-blown rain that may enter behind the siding. If the house wrap or door or window flashing behind the siding is not properly installed or has sustained damage, the water that should be draining can enter the structure instead. These types of leaks can be slow to show up on the interior and by the time they do, they may have caused extensive wood rot, mold, and insect damage. To avoid this, do regular visual inspections of your home’s siding, looking for any gaps between planks or holes that may have been caused by storm damage or animals.

Burst Pipes
Any plumbing that runs through your walls, ceilings or attic may be the cause of water damage you spot inside your home. Particularly if your home is older and has not had any plumbing material upgrades done to it, deterioration may be occurring. Since most plumbing is hidden away behind walls, many people first detect a plumbing leak by spikes in their water bill. If your bill is suddenly significantly more than usual, it may be time to start a visual inspection of the pipes you are able to see or listen for areas where you may hear trickling or dripping. This is particularly common when you have a bathroom upstairs – toilets, sinks and bathtubs can easily spring slow leaks that over time create large, ugly water stains on the ceiling below. If this is the case, call in a professional plumber as soon as possible to fix the issue.

Window leaks
Old windows or improperly installed windows are common sources of leaks. If the casing around a window has rotted or was installed incorrectly, rainstorms can easily penetrate the exterior of your home. Often you will be able to see water coming in from the window casing, but other times the water collects between the wall and drywall, creating damp spots, mold and mildew. This can mimic the siding and mortar leaks we discussed above, so if you’re not sure what the cause is, call in a licensed contractor to help you determine the best way forward.

Gutters and fascia
Fascia is technically a part of your roof that covers the eaves above your gutter system. However, leaks in these areas are not always caused by the roof itself, but by clogged gutters. When a gutter system is full of debris, water can’t drain properly and will build up, pushing up against the fascia and causing rot. Over time this rot can allow that water buildup into the house, causing leaks that look very much like a true roof leak, with water coming down the sides of the wall or causing wet spots in corners. To avoid this, have your gutters cleaned regularly and the fascia board inspected and replaced if any rot has occurred.

If you investigate these other potential causes and still can’t find the source of the leak, it may be time to call in a qualified roofing professional. At Andrews Roofing, we provide roof inspections and repairs for all types of commercial and residential structures and on any type of roofing material. Don’t let a leak cause additional costly damage to your home. Contact us today.

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Common Roofing Storm Damage

If you watch the local news or even just tune in for the weather forecast, you know that we’ve reached peak hurricane season and that the tropics have been very active thus far.

Fortunately, the Mid-Atlantic coast including Southeast Virginia and Hampton Roads have been spared from any direct hits. But there are still two more months of hurricane season, and now is the time to be prepared for anything that may come our way. Not to mention that as soon as hurricane season is over, nor’easter and winter storm season will be upon us.

When it comes to your home and your home’s roof, there are plenty of things you can do in advance to avoid certain types of damage during storm season. But there are some things you simply can’t prevent from happening, and being responsive after the fact is the best you can do. Here are a few common types of roof damage to keep an eye out for as we weather hurricane season this fall.

Tree Damage

Tree damage isn’t always as obvious as an entire tree crashing through your roof and into your home. Some tree damage can go unnoticed until it causes interior damage – days, weeks or even months later. A stray limb with enough wind and force behind it can cause shingles to fly off, roof sheathing and decking to be pierced and make your roof vulnerable to leaks.

Tree damage can even come from overhanging branches that simply rub along shingles and cause unwanted wear and tear. It’s always a good idea to keep low hanging or potentially destructive branches trimmed back from the roofline where possible.

After a storm, visually inspect your roof as well as you can from the ground to see if any limbs, branches or even leaf buildups can be seen. If so, they should be removed immediately and the roof should be inspected to ensure no damage was caused. If damage was caused, a roofing contractor will typically be able to do a repair confined to that area without a major overhaul of your roof.

Loose or Missing Shingles

Perhaps the most common damage after a storm is loose or missing shingles. While it may not seem like a big deal if one or two shingles come off, their absence makes the shingles all around that area more susceptible to blowing off, and jeopardizes the roof sheathing beneath. Depending on when and how your roof was installed, the material manufacturer or installer may have specific warranties to cover shingle replacement. In any case, the shingles should be replaced as soon as possible to prevent further damage.

Loose or Missing Flashing

Flashing is the metal sheets that are used in roofing around joints in a roofline and around other roof penetrations such as pipes, chimneys and vents. They play an important role in protecting your roof decking and if jeopardized, major interior damage can occur. Loose flashing can actually cause quite a bit of damage to the rest of your roof, tearing up or removing shingles around it, especially in a wind event.

Missing flashing can allow water intrusion and will also make it easier for nearby shingles to be blown away. Some flashing you may be able to visually inspect from the ground, but if you have reason to believe that flashing may be loose in spots that you’re not able to inspect from the ground, call in a qualified roofing contractor to inspect for you – don’t risk causing damage to yourself to find damage on your roof.

Clogged or Broken Gutters

Particularly if you live near a lot of trees, storms can cause debris to fly off of nearby vegetation that can eventually land right into your gutters. This debris will cause your gutters to work less effectively, which means water will build up and potentially seep up underneath your shingles and sheathing, causing damage to the roof decking below, often seen as dark water spots in the corners and along the top of the walls in your home. Ideally, have your gutters cleaned before storm season so that they are cleared and ready to carry all that stormwater away from your home. But it’s also a good idea to check on them after a storm and make sure nothing has caused any clogs or damage to the gutter itself.

Broken or loose gutters are also common after a storm, and if you see evidence of that, call in a licensed contractor to fix the problem before the next rain event occurs. Broken gutters can funnel water into places it should not go including near your home’s foundation and onto walls and windows, causing even more damage. If you don’t have gutters, or your home’s gutters need to be replaced, you may also want to consider installing a Rapid Rain ™ gutter system which is designed for high capacity that comes with living in a storm prone area.

Contact a Local Roofing Contractor

This hurricane season, if your roof sustains any damage during a storm, contact Andrews Roofing. We are locally owned and operated and we are highly experienced in the issues that are unique to the Tidewater region. We know what to look out for and how to best fix and repair an issue to withstand future weather events.

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Is Your Roof Ready for Summer Storm Season?

Summer storm season is upon us in Hampton Roads.

While plenty of attention is paid to hurricane season and tropical storms, there are other types of summer storms on the Eastern Seaboard that can cause their fair share of damage as well.

Tornados

According to the National Weather Service, tornado season spikes in Virginia from April to September. April has the highest number of tornadoes on record: between 1950 and 2021 Virginia saw 160 tornadoes in the month of April alone, 37 of which were (E)F2 or higher. While the vast majority of those tornadoes are (E)F0 or (E)F1, they can still cause plenty of exterior damage to property.

Derechos
In addition to tornadoes, summer storms often bring with them derechos. The national weather service defines these storms as “widespread, long-lived wind storms associated with bands of rapidly moving showers or thunderstorms.” These storm systems can cause just as much damage with their straight-line winds as a tornado does with its cyclical wind.  On June 29, 2012, Virginia was hit with one of the most destructive derecho storms on record. Dominion Energy reported it as the third worst storm to hit Virginia, leaving one million people in the state without power.

Flooding

Flooding – from any type of storm system – is the most common and costly natural disaster, according to the Virginia Department of Conservation and Recreation. You can find out whether or not you live in a flood zone, and in exactly what area of a flood zone through the Virginia Flood Risk Information System. And as our region’s name implies, Tidewater is even more impacted by flooding due to high tides that coincide with heavy rain.

While these facts and figures can be scary, it’s best to understand the risk to your home and property in advance so that you can be as prepared as possible. Having a comprehensive home insurance policy and flood insurance where necessary is a great start. But to avoid having to make an insurance claim or out-of-pocket costly repairs, prevention is key.

Unfortunately, in the case of severe weather, your roof is often the most vulnerable part of your home due to its location and sheer surface area. And of course, roof damage isn’t ever just roof damage. Leaks and holes can cause interior water and property damage. Clogged, missing or damaged gutters can cause foundation issues. Even loose flashing or shingles can cause impact damage to other parts of your home.

So how can you prepare your home’s roof for summer storms?

First, give your roof a good visual inspection. Walk the entire perimeter of your property, paying attention to shingles, flashing, vents, and gutters. Remember to also check the roofs of any exterior buildings on your property such as sheds, pool houses or workshops. These structures also need regular roofing maintenance and, depending on their use, disrepair can lead to costly property damage.

If gutters are clogged, have them cleaned out. This can prevent overflow which can lead to foundation sagging and water damage or basement flooding. If you see any loose or missing shingles, call a qualified roofing company to make an immediate repair. Even one or two missing shingles make all the other shingles around it substantially more vulnerable to being blown away. Loose or missing flashing also calls for an immediate repair as these can become dangerous and destructive projectiles. Have all work done by a licensed, professional roofing contractor and keep all your paperwork on hand in case you need to make a warranty or insurance claim if damage does occur.

If your roof needs some preventative repairs or maintenance in preparation for this summer’s storm season, contact Andrews Roofing today. We have served the Tidewater area for years and know the unique needs and requirements of homes in this region.

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When is the Best Time of Year to Reroof Your House?

For many homeowners, the choice of when to replace their roof isn’t up to them.

When a storm sends a tree through your roof, or built-up snow causes a cave in – the roof has to be replaced, regardless of the season. But if your roof is reaching the end of its lifespan and you want to replace it before a leak or damage occurs (which usually causes additional damage to the interior of your home), it helps to know the pros and cons of having your roof replaced during each season, so you can plan ahead.

Spring

Spring is an extremely popular time for roof replacements. As people begin fixing up their home for the spring, and the cold weather makes its way out, home improvement projects have a major uptick. For Hampton Roads homeowners, it’s also safely ahead of hurricane season, so if there is any fear that an older roof may not withstand another major storm, spring is the best time to replace it.

The downside is that spring weather can be finicky in southeast Virginia, so rain, spring storms, even late snow can delay progress of a reroofing project. But when the weather does cooperate, spring days can provide plenty of working daylight for your roofing contractor to get the job done. One other con to this time of year is how busy it generally is. It may be harder to get on a contractor’s schedule in the spring, which is why you should plan ahead and schedule your roofing project during the winter months to get ahead of the rush.

Summer

The summer months stay busy for roofing contractors as well, but in the Tidewater region, it’s a reasonably good time of the year to replace your roof. During the hottest parts of summer, however, roofing crews may need to work shorter days to avoid heat exhaustion or damage to the materials and tools.

Another thing to consider when scheduling a roof replacement during the summer months is how it will affect your outdoor space while the project is underway. Having your home reroofed is a major undertaking and having debris, materials, ladders and workers around your home for several days or weeks are just a part of the process. This means you may not be able to use your pool, patio, backyard, porch or other outdoor spaces while your roof is being replaced. If this puts too much of a cramp on your summer lifestyle, it may be best to schedule for another time of year.

However, if your roof is beginning to leak or fail in any other ways, it’s best to have it replaced prior to the most active part of hurricane season: late summer and early fall. So even if it means skipping the pool for a few days, it may be worthwhile to avoid further damage and costly interior repairs.

Fall

Fall can be a very busy time to try and get on a roofing contractor’s schedule, as people batten down the hatches for winter while also requiring emergency repairs due to storm systems. The weather in Tidewater in the fall can be volatile – hot one day, rainy the next, with hurricanes and tropical storms seemingly always on the radar.

If you’re set on replacing your roof in the fall, schedule it as early as possible. You should also be prepared to be flexible in case weather issues do pop up and cause rescheduling or delays in work. Otherwise, when the weather cooperates, the fall provides easy working weather and reasonably long days for workers to get the job done efficiently.

Winter

For many parts of the country, having a roof replaced in the winter isn’t even an option due to the freezing temperatures. Shingles require a thermal sealing in order to set, which could take days or weeks in temperatures below 40 degrees Fahrenheit. Snow and winter storm systems can cause major delays as well.

Fortunately, in Hampton Roads, extreme winter weather is not as much of an issue. While we do encounter the occasional winter nor’easter or snow storm now and then, it’s not a huge concern. And since our winter temperatures can be fairly mild, contractors usually work through the entire season with few issues. This is also a slower time of the year for contractors, so it may be easier to get on a roofer’s schedule. Another pro is that you’re likely spending less time outside and around your house in the winter, so the debris and work going on around it is less likely to impede on your daily activities.

We’re Here All Year

If you live in Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk or any of the other surrounding cities of Hampton Roads, Andrews Roofing is available year-round for your roof repairs and replacements. Even if you’re not looking to replace your roof for a few more months, we’d be happy to talk to you about your needs and put together an estimate so you can make an informed home improvement plan. Contact us today.

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How to Pay for a New Roof

Reroofing your home is a major investment, and it’s not always one you were expecting or planning for. This can make it difficult to pay for a roof replacement out of pocket. So how are you supposed to fund a new roof without draining your bank account? Here are a few options that may be available to you.

Insurance Claims

If your roof was damaged during a storm or other catastrophic event, the replacement of it, or the repair costs, may be covered by your homeowners’ insurance. The amount that may be paid out and the process through which you receive this money is different from policy to policy. It’s a good idea to review your homeowners’ policy every year or so to make sure it is still providing the coverage you believe your home may need. For instance, in areas like Hampton Roads, it’s a good idea to make sure you have hurricane, high wind and flood coverage in your policy.

At Andrews Roofing, we work closely with our clients who are going through an insurance claim for roof repair or replacement, providing any necessary paperwork or information they may need to ensure their claims are accurate and paid accordingly.

Home Improvement Financing

If you are replacing your roof because your current roof has reached the end of its life span, you can expect to be paying for it in full on your own. This can be daunting, as new roofs are one of the largest home improvement investments you may make. Fortunately, there are home improvement financing options available. At Andrews Roofing, we work with GreenSky® financing, which offers a variety of different financing options to consumers. They offer financing up to 120 months with fixed rates as low as  9.99%. They also offer 12 month no interest, no payments options for those who qualify.

Applications may be done online quickly and easily, and once you are approved you are provided with a 16-digit account number, which you can then use like a credit card to make payments for the work being done. You have four months after you are approved to make your qualified purchases to the approved merchant, so it’s best to wait to apply until the project is ready to begin.

Home Equity Loan

Depending on the amount of equity you have in your home, another financing option may be to go through a bank or credit union for a home equity loan. The housing market and interest rates are in a great place for homeowners to take advantage of the equity they have in their home in order to make improvements on it. If you know your roof is reaching the end of its lifespan, you may consider taking out a home equity loan to replace it before there are leaks that may cause damage to the interior of your home.

A new roof can also increase your home’s value and make it more appealing to potential buyers if you’re considering moving any time soon. Home equity loans generally do not have strict rules about how long you have to use the money or what exactly it needs to be used for, so if you’re considering doing multiple projects around your house, or you just aren’t sure when you want to begin the work, a home equity loan may be a more flexible option for you.

Manufacturer Warranties

Most material manufacturers have a warranty of some length on their products, provided they are installed correctly by a licensed contractor. If your roof is still within its expected lifespan and warranty period, but you have experienced leaks or other damage, the repairs or replacement may be covered by your warranty. Even if you didn’t have the roof installed yourself, there may still be a transferred warranty from the person who did have it installed.

The best way to determine if the damage or leaks you’re experiencing are caused by the materials is to have a licensed roofing contractor come and inspect your roof. In addition to identifying the cause of the damage, they can also identify the materials that were used so that you can reach out to the manufacturer about a potential warranty. Keep in mind, however, that you will likely need to provide some sort of proof of the installation being completed by a qualified contractor and paperwork showing that the materials were purchased for that purpose.

We Can Help

At Andrews Roofing, we are happy to work alongside customers using a variety of methods of payment for their roof repair or replacement. Whether you’re paying out of pocket, filing an insurance claim or applying for some type of financing, we will help guide you through the process while providing excellent workmanship and products. All of our work is guaranteed, and we use some of the best materials on the market, all of which provide their own manufacturer’s warranty. Contact us today to get started.

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What You Need to Know About Roof Damage and Insurance Claims

If you’ve had some damage to your roof, you may be wondering if you should make an insurance claim.

The first thing to note is that every insurance company and every policy is different. The key is hiring a roofing contractor who can work with you through the process regardless of what it looks like.

At Andrews Roofing, we are experienced in working with clients and insurance companies for roof damage that has been caused by the frequent storms we get in Hampton Roads. Not all roofing companies work the same way, but here’s a bit of insight into how we help our clients work through the damage, insurance claim and repair or replacement process.

Roof Repairs

Depending on the extent of your repair needs, we may send an estimator out to take a look first. If it’s a few blown off shingles or nail pops, we can likely give you an idea of the cost over the phone and then schedule a repair at that time. From there, you can file a claim with your insurance company. We will provide you with a detailed and professional invoice to submit with other required insurance paperwork.

If a repair is major or requires partial replacement, we may send an estimator out to take a look first. Armed with a written estimate, you can reach out to your insurance company first to see what may be covered under your policy. Although we generally do not need to get involved first-hand with your insurance representative, we are happy to do so if it helps with the process.

Roof Replacements

If it is clear that your roof needs to be replaced, we will send an estimator out before providing any quotes on work or pricing. Our sales department will schedule an appointment with you to inspect the inside and outside of your roof. They will discuss options and budget before providing a written estimate for you to review. At this point, we highly recommend reviewing this estimate with your insurance representative. Some companies may only pay for a one-for-one roof replacement. This means that if you choose a different material, it may not be covered. It’s also critical to know whether the insurance company will cover any portion of the replacement if your roof is older and beyond its predicted lifespan. They may determine that the roof failed due to its age, rather than damage that is otherwise covered.

Roof Warranty Claims

If your roof is fairly new and has sustained damage, it’s possible that you have a manufacturer warranty on the materials. Ideally your roofing contractor will have talked to you about the warranty of the materials you chose and provided you with information on making a claim. For instance, one of the products we offer to our clients are CertainTeed shingles, which carry a wind warranty of 110 to 130 mph. As long as they are installed property per the manufacturer specs, clients shouldn’t need to worry about paying for any storm damage out of pocket. Keep in mind, you may first need to reach out to the warranty provider, then contact your roofing contractor to perform the warranty or replacement.

The Bottom Line

Before you ever need repairs made to your roof, make sure you understand your homeowners insurance. Talk to your rep to ensure your roof will be covered in the case of a storm or other natural disaster. Understand what their claims process looks like. When damage does happen, reach out to your insurance company as soon as possible and document everything. And, of course, only use a licensed, insured roofing contractor who is experienced in both roof repair and replacement and who can provide a professional written estimate, manufacturer warranty information and great service.

If you’ve had damage to your roof and you live in Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk or any of the other surrounding Hampton Roads cities, Andrews Roofing can help. Contact us today and we’ll help you determine the best course of action for getting your roof back in working order.

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