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Leaks & Service Repairs

757-399-3066 ext 3 (Leaks & Service Repairs)

Reroof Estimates & Inspections

757-399-3066 ext 1 (Reroof Estimates & Inspections)

Category: Roof Leak

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Category: Andrews Roofing, Residential Roofing, Roof Leak, Roof Maintenance, Roofing Information, Roofing Repairs

How to Know When to Request a Service Call for Your Roof

For some things in life, it’s very easy to know when it’s time to call in a professional. If your car breaks down on the highway, it’s time for a mechanic. If you break your leg, it’s time for a doctor. But there are some things that are a little less obvious. For instance, knowing exactly when to call in someone to service and inspect your roof can be tricky for some homeowners. A lot of your roof may not be visible to you, and from the ground it can be difficult to spot some of the tell-tale signs of decay or damage. But there are a few good ways to tell if it’s time to call in a roofing professional, so here are some signs to look out for.

Soaring Energy Bills
Your energy bill may be soaring lately because of rate increases, but pay attention to the actual kilowatt hours you’re using each month. If that number has started to rise over time and you haven’t made any changes or added any new electrical elements to your home, that can be a sign of a roof that needs service. That’s because your roof is one of the main temperature control elements of your house. A leaky roof lets water in but it also lets warm or cold air out. Don’t pay money to air condition the outside, call a roofing company instead and see if any repairs are needed that will help make your energy bill (somewhat) more reasonable.

Sagging
A sagging roofline – usually a gentle slope down toward the middle of a roofline, or drooping at the edge of an eave – is a sign that there are problems with the underlying structure. This could mean that the rafters, roof decking or both have started to deteriorate. This can happen due to age, but it can also happen if moisture is coming in through the roof, causing the wood beneath to rot or invite termites. In any of those cases, a professional roofing company and potentially a general contractor and pest company may be needed to address this issue. Left unchecked, a sagging roof can cause massive and extremely expensive damage to the core structure of your home.

Dark Spots
Leaks don’t always present themselves as a steady stream of water or even a drip directly from the ceiling. In slow leak cases, a dark spot on in the interior will appear and start to grow in the area where the water is penetrating the roof. This is often in the corner of rooms that are along the exterior of a home. The dark spots may appear on the ceilings, but they also can appear along and down walls, especially if water is entering the house along the roofline. As soon as you see a dark spot start to appear, call a roofing company. The longer you allow those spots to grow and exist, the more likely it is that mold, mildew, and other types of water damage will occur in areas beyond your home’s roof. Drywall, trim, window casings and even flooring may need to be replaced if leaks are not addressed quickly.

Debris
If you’re finding bits of asphalt shingles in your yard, especially after a weather event, this may be a sign that your roof needs to be replaced. While asphalt shingles are very durable, they do have a life expectancy of 20-30 years. This means that even homes built after the year 2000 may be due for a new roof. Another sign of shingle deterioration is asphalt grit in your gutters. Small, sandy bits of a shingle’s asphalt will start to slough off when they’ve reached the end of their lifespan, and very often this material will make its way into your gutters and even down the downspout. Again, this is especially noticeable after a weather event with heavy rain.

The Obvious
Of course, there are some obvious signs that it’s time for a roofing professional’s opinion. Missing shingles, clear water leaks, or a roof that’s older than 30 years most certainly requires a service call to your local roofing company.

If you’re experiencing any of these issues in your home, contact Andrews Roofing. We’ve been working in the Hampton Roads region for over 25 years and we know the common issues homeowners in Tidewater experience. We can help you determine the best next step for your roof, whether that’s a roof repair or total roof replacement.

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Category: Andrews Roofing, Roof Leak, Roofing Repairs, Safety

Roofing 911: What to Do During a Leak

As winter storm warnings, tornadoes and gale warnings sweep across the country, homes are likely to incur damage in one way or another.

Accidents and damage happen, especially when you’re in a storm-prone area like the Tidewater region of Southeast Virginia. As much as we encourage homeowners to prepare their homes and roofs in advance of bad weather to avoid certain issues, sometimes there’s no preparing for mother nature.

So, if you suddenly hear the “drip drip drip” or see the telltale signs of a roof leak, there are things you can do immediately to help mitigate damage until the storm subsides and a full, professional repair can be done.

Document Everything
This may not be your first instinct, but it’s really very critical to document as much as possible as soon as you notice the damage so you can provide this to your insurance company. The clearer you are able to make it that the leak was caused by storm damage, the more likely your claim is to be processed and the quicker it can be resolved.

Of course, do not put yourself in danger in the midst of a storm to get on your roof and take photos, but from where you can inside your house, photograph or video the active leak. Then when it’s safe, take photos on a level area from the outside. Some insurance companies suggest photographing your home when there is no damage and keeping those photos on file for comparison. This makes it easier to show where exactly damage has been done and prove that it was not there prior to the event.

Move Valuables
Another first step in the event of roof damage is to remove any valuable items from the area of the leak. This is particularly important for electronics as they don’t play well with water and can cause electrical damage or fires. Any artwork or photos hanging on walls where the leak may spread should be removed. Curtains, rugs and furniture should be pulled away from the area. If items have been damaged, be sure to document that as well for insurance purposes. Then set them aside to be thoroughly dried and cleaned to avoid mold and mildew.

Contain the Water
If you are able to identify the source of the leak, and the leak is dripping straight downward, place a large container underneath it to catch the water. Check on this container often and empty it before it becomes too heavy or nearly full. It’s also a good idea to place a tarp or sheet of plastic underneath the container in case any water splashes out or spills over, but do not use plastic or tarping to collect water, as it can be difficult to collect and remove water from sheeting without further damaging insulation, flooring or drywall nearby. If plastic sheeting is used under your container, make sure to remove it as soon as the issue is repaired as it can become a vapor barrier, causing condensation where it should not be, without giving it a way out.

Temporarily Cover the Leak
Tarps can seem like a good, easy solution for leaks, but the fact is that putting them onto your roof is dangerous, and if they aren’t placed perfectly over the peak of your roof or tucked under the shingles just right, then they can actually collect water and direct it into other vulnerable areas of the roof. They are also likely to blow off or shift in ways that can cause additional damage. If a large portion of your roof is damaged, this may be the only option, but for smaller areas of damage, try a different patching method instead. Roofing tape and caulk can be used safely from inside your attic to help close up holes and prevent additional water from entering. You can find these items at your local hardware store, and you’d be wise to purchase them in advance of a storm so you’re not running out in the middle of one to stock up. But keep in mind – these are temporary solutions only and professional repairs will need to be made as soon as possible.

Dry Things Out
Anything that has gotten damp or drenched from a roof leak should be dried out as soon as possible. Good ventilation can help in some cases, but you may also want to use a large floor fan directed at any damp areas to help dry them out faster. This will help prevent the growth of mold and mildew, which can lead to additional damage to valuables and your home’s structure. When possible, it is still a good idea to have a professional come out and inspect any wood or materials that got wet to ensure no rot, termite or other structural issues are present.

Call a Professional
As soon as you are able, contact a trusted roofing professional. Even if they cannot come right away, call them as soon as you notice the damage so you can be added to their schedule. It’s never advisable to try and repair your roof yourself – it’s dangerous and if repairs are done incorrectly, it can cause major damage to the entire structure of your home, not to mention your repairs may not meet code requirements and could make it difficult to insure or sell the home in the future.

If you’ve experienced roof damage and leaking, contact Andrews Roofing. We have extensive experience with the type of issues Hampton Roads homeowners experience during storms and bad weather, and we have a local reputation for quality workmanship.

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Category: Andrews Roofing, Homes, Residential Roofing, Roof Leak, Roof Maintenance, Roofing Information

Don’t Let Christmas Ruin Your Roof

The holidays are here and for many folks that means decorating their homes – inside and out. So many of the classic Christmas movies we all love to watch every year involve some sort of rooftop antics. Whether it’s Santa’s sleigh scraping across a gabled dormer or Clark Griswold stapling strand after strand of lights directly to his shingles, these scenes that fill most people with holiday cheer make roofing professionals cringe! That’s because Christmas and holiday decor can cause real, serious damage to your home’s exterior, and particularly your roof. We don’t mean to be a grinch, but while we love to get in the holiday spirit as much as anyone else, we have a few recommendations to help make sure that Christmas doesn’t ruin your roof (and your holiday cheer) this year.

Inspect Before You Decorate
Before putting any type of decorations directly onto your home’s exterior surfaces, give them a once over. Are any shingles peeling or missing? Are gutters loose anywhere? Are there gaps or holes in siding? Is there debris in any roofing valleys? All of these issues should be dealt with regardless of whether or not you’re decorating, but they can become especially problematic once you add things to them. Debris can blow around and destroy your decorations – especially anything inflatable. Loose shingles can be pulled off if weight is placed directly on them. Loose gutters could even fall off or become more damaged if strung with lights. If your inspection turns up any issues, call in a licensed roofing contractor to fix the issue before decking the halls.

Use Proper Lighting
It’s not uncommon to collect Christmas decor and use the same things for decades on end. But when it comes to exterior lighting, it’s best not to get nostalgic about anything. Outdated or worn string lights and electric decor can cause major damage to your home including fire damage. Additionally, any lighting that isn’t rated for outdoor use can become a liability. Make sure anything that you plug in is UL rated, which is typically listed on the product’s packaging or online description. The UL seal means that a product has been tested by the UL nationally recognized safety and sustainability standards and has been found to be free from a reasonably foreseeable risk of fire and electric shock.

Watch Your Weight
No, not your waistline, although we could probably all stand to keep an eye on that this time of year. We’re talking about weight you place on your roof which isn’t designed to withstand downward pressure and weight over long periods of time. Attaching heavy decorations to the top of your house can cause structural damage to your roof decking and eaves. You can check with a structural engineer or contractor to find out what your roof’s long-term weight bearing capacity is, but you can also use common sense – don’t plop a three-hundred-pound Santa and his sleigh up there and not expect for some issues to occur. Conversely, if you place lightweight decor on your roof, ensure that it is properly secured so it doesn’t come loose and cause damage to other areas of you or your neighbors’ homes.

Most Importantly: Use Proper Fasteners!
We cannot stress enough how much damage can be caused by stapling, nailing or screwing lights and decorations to your home’s roof. Shingles are not self-sealing. Any hole and penetration you put in them will only get bigger and cause more damage over time. If you must have lights along your roofline, there are great products out there that create a professional and clean design without penetrating any exterior materials. Gutter clips and shingle clips (or all-in-on-products) are great alternatives. They are easy to use and well worth the minimal investment, especially considering the cost of the damage nails and screws will eventually cause to your home.

We hope all of our neighbors in the Hampton Roads region are celebrating the season with good spirits and lots of safety. All of us at Andrews Roofing want to wish you a wonderful holiday season, a Merry Christmas and a Happy New Year!

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Category: Andrews Roofing, Rapid Rain Gutter System, Residential Roofing, Roof Leak, Roof Maintenance, Roofing Repairs

Leaks Don’t Always Start at the Roof

When you see water spots on your ceiling or water starts trickling down a wall, it’s common to assume that the cause is a defect or damage to your roof. But just because water is coming from somewhere above you, doesn’t necessarily mean your roof is to blame. Unfortunately, there can be many reasons for water leaks, so before you panic and assume you need a whole new roof, investigate some of these other alternative sources.

HVAC Systems
If you have an air handler system that resides in your attic, take a look at this first. There are myriad reasons why an HVAC unit may be leaking, so don’t dismiss it if it’s not obvious at first glance. First, check your unit’s drain pan. This is a metal pan that collects water and filters it to a drain, removing it from the house. Over time, the exposure to moisture can cause drain pans to rust and degrade, allowing water to leak out of the unit.

Another common cause of HVAC leaks is a clogged condensation drain. Over time, as water flows through this drain line, mold and mildew can build up, causing backups of condensation. If this is the cause of the leak, you will need to have an HVAC professional snake the drain, remove the obstruction and clean the line. Leaks can also be caused by faulty drain pumps or low refrigerant. If your HVAC is older or hasn’t been functioning properly, give this a look first and if you spot any issues, call in an HVAC maintenance company to inspect and repair the unit.

Hot Water Heaters
In an area like Hampton Roads where basements are few and far between, it’s not uncommon for builders to put hot water heaters in an attic. Yes, it means it’s out of the way and isn’t a daily eye sore, but it can become a big problem when (not if) it springs a leak. Hot water heaters are not meant to last forever, and they will eventually fail in one way or another.

If you have a hot water heater in your attic and have detected water spots, mold or mildew on the ceiling or in corners, check it immediately. Even a very small leak can cause major damage to joists, ceilings, insulation, and personal belongings. A licensed plumber will need to be contacted to safely remove and reinstall a new hot water heater if this is the case. You may also want to discuss with them the possibility of moving the hot water heater to a better location or switching to a tankless hot water heater.

Mortar Leaks
Mortar leaks can still cause damage to interior walls and corners as well as foundations, basements and along the length of an interior wall. Mortar joints in cinder block, stone or brick walls can deteriorate over time, allowing water to penetrate either through paths left by mortar gaps or directly through the stone. If your home is older and is brick or stone, take a look around the exterior of your house and see if you can spot any damp spots or visible gaps or missing mortar – especially around the areas where you’ve seen water damage inside. If so, you should contact a licensed contractor or mason to do the necessary repairs before the interior damage becomes worse and causes structural and foundational issues.

Siding leaks
Likewise, if you see stains like the ones described above, but your home is sided with vinyl or aluminum, there could be a similar issue. Openings at the lap joints of vinyl siding, as well as drain openings along the bottom edge of most vinyl siding products, allow the system to breathe and drain off any wind-blown rain that may enter behind the siding. If the house wrap or door or window flashing behind the siding is not properly installed or has sustained damage, the water that should be draining can enter the structure instead. These types of leaks can be slow to show up on the interior and by the time they do, they may have caused extensive wood rot, mold, and insect damage. To avoid this, do regular visual inspections of your home’s siding, looking for any gaps between planks or holes that may have been caused by storm damage or animals.

Burst Pipes
Any plumbing that runs through your walls, ceilings or attic may be the cause of water damage you spot inside your home. Particularly if your home is older and has not had any plumbing material upgrades done to it, deterioration may be occurring. Since most plumbing is hidden away behind walls, many people first detect a plumbing leak by spikes in their water bill. If your bill is suddenly significantly more than usual, it may be time to start a visual inspection of the pipes you are able to see or listen for areas where you may hear trickling or dripping. This is particularly common when you have a bathroom upstairs – toilets, sinks and bathtubs can easily spring slow leaks that over time create large, ugly water stains on the ceiling below. If this is the case, call in a professional plumber as soon as possible to fix the issue.

Window leaks
Old windows or improperly installed windows are common sources of leaks. If the casing around a window has rotted or was installed incorrectly, rainstorms can easily penetrate the exterior of your home. Often you will be able to see water coming in from the window casing, but other times the water collects between the wall and drywall, creating damp spots, mold and mildew. This can mimic the siding and mortar leaks we discussed above, so if you’re not sure what the cause is, call in a licensed contractor to help you determine the best way forward.

Gutters and fascia
Fascia is technically a part of your roof that covers the eaves above your gutter system. However, leaks in these areas are not always caused by the roof itself, but by clogged gutters. When a gutter system is full of debris, water can’t drain properly and will build up, pushing up against the fascia and causing rot. Over time this rot can allow that water buildup into the house, causing leaks that look very much like a true roof leak, with water coming down the sides of the wall or causing wet spots in corners. To avoid this, have your gutters cleaned regularly and the fascia board inspected and replaced if any rot has occurred.

If you investigate these other potential causes and still can’t find the source of the leak, it may be time to call in a qualified roofing professional. At Andrews Roofing, we provide roof inspections and repairs for all types of commercial and residential structures and on any type of roofing material. Don’t let a leak cause additional costly damage to your home. Contact us today.

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