I will tell you what, God has given us at Andrews Roofing some excellent people to get the job done around here. It has taken 17 years to put this team together and I believe we finally have our “All-Star Team.” I am very grateful for Jeri Eley, Operations Coordinator.
In summer 2012, we needed to add a quality person to the operation who would, most of all, carry out our will in taking care of our customers. We put an ad on FB and pretty quickly, Jeremiah Gaines, my senior year Spanish teacher in the 1980’s, responded and said his daughter Jeri might be interested. I knew she was solid because of the character of her dad, who was the best teacher I ever had including all my college professors. We set up an interview and got her in here pretty quickly.
Her strongest characteristic is her integrity. This integrity shines through in the way she carries out her tasks here at Andrews Roofing. She really treats our customers, vendors, and her fellow team members exactly the way that she would want to be treated. And because she has two young children she knows how to stay intently engaged all day, all week long, in the business at hand. She never gives up when it comes to ” making it happen.” I trust her completely to represent Andrews Roofing and myself in many situations on a regular basis because she very much adheres to one of our guiding principles, ” We do what we say.”
Jeri is not a roofer, but understands that we are not just a roofing company. We are in the, “needs satisfaction business.” She patiently does whatever it takes to make sure that especially our valued customers get what they need from their first call in, to when the job is over and they pay their bill. Because of this, we leave a trail of very happy customers who will call on us again for their roofing and guttering needs.
Anyway, enough said, I think you get the picture. Jeri fits the mold at Andrews Roofing and we waited a long time to get her. If you do any business with Andrews Roofing at all, you will at some point deal directly with Jeri Eley.
Oh yeah, I forgot. She grew up in the Churchland area of Portsmouth and got a communications degree from Virginia Tech. While at Tech, she studied abroad in Central Europe and after college she worked in the Chesapeake Public School System helping kids with English as a second language. Then, for five years she was Director of Public Relations at a local marketing firm. She is married to Lance Eley and they have two children, Nora and Claire.
Call or email us and ask for Jeri if you want some first class treatment. The biggest part of her job is coordinating the efforts of our roof estimators and taking care of the customers they serve. One thing she really enjoys and is good at is helping clients pick colors of their shingle and metal roofs. She “owns” our sample room and will be glad to help you best outfit your home or commercial building with the right roof for you.
We look forward to hearing from you soon for all your commercial, industrial, and residential roofing needs.
Robert Andrews ll
757-286-7400
[email protected]
