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Tag: metal roofing warranty

Understanding Roofing Warranties: A Guide for Hampton Roads Homeowners

At Andrews Roofing, we’ve been serving the Hampton Roads community for decades, so we’ve handled hundreds of roofing warranty claims and know exactly what to expect given our local climate and the standard coverage by most manufacturers.

Whether you’re considering architectural asphalt shingles, metal roofing, or innovative recycled Enviroshake products, understanding your warranty is crucial to protecting your investment. Here’s what you need to know.

Manufacturer vs. Workmanship Warranties

Most roofing materials come with a manufacturer’s warranty, which covers defects in the materials themselves. However, these warranties often require that the materials be installed by a certified and licensed roofing contractor to remain valid. If an unqualified installer handles your roof, you could lose your warranty protection altogether.

On the other hand, workmanship warranties are sometimes offered by the roofing company itself and cover errors in installation. These warranties can vary widely between contractors, so when getting a repair or roof replacement estimate, make sure you ask what is covered and for how long, and make sure you’re not talking to a fly-by-night company that’s here today, gone tomorrow.

Roofing Material-Specific Warranties

Different roofing materials come with different warranty terms, so when considering what type of material and which brand to go with, consider this information as well. An experienced estimator or sales associate at a professional roofing company should be able to explain the specific warranty details of any material they install.

  • Architectural Asphalt Shingles: Offer enhanced durability and can come with warranties lasting 30 to 40 years, presuming they are installed by a certified roofer; however, coverage may be prorated over time.
  • Metal Roofing: Generally comes with warranties ranging from 40 to 50 years, with some premium options offering lifetime coverage. But keep in mind that color and finish warranties may be different from the terms of the structural warranty. Our standard factory applied paint finish warranty for metal roofing is 30 years, but this could vary depending on your installer.
  • Recycled Enviroshake Products: Often carry warranties of 50 years or more due to their eco-friendly, durable composition. Again, proper installation is key to ensuring full coverage.

The Role of Regular Maintenance

Even with a strong warranty, homeowners are typically responsible for regular maintenance to keep their roof in good condition. Neglecting maintenance, such as cleaning gutters, removing debris, and inspecting for minor damage, could void your warranty. Some warranties may also require periodic professional inspections to remain in effect.

What’s Not Covered

Many homeowners assume their warranty will cover any roof-related issue, but that’s often not the case. Most warranties do not cover:

  • Damage from extreme weather, such as hurricanes, hail, or falling trees
  • Improper installation by uncertified or unlicensed contractors
  • Poor ventilation or structural issues related to the home’s design

Out-of-Pocket Costs for Repairs

If a defect is covered by the manufacturer’s warranty, the material cost may be included, but labor to replace the defective product is often not. Alternatively, workmanship warranties from your contractor may cover installation-related issues, but they typically don’t include material defects. Depending on your situation, homeowners may need to pay labor costs, disposal fees, and other expenses associated with a warranty claim. Be sure to ask about these costs up front before the repair or replacement begins. Any other items not covered under a warranty are often left to the homeowner to pay out of pocket unless the damage is substantial enough to pursue an insurance claim, which we are happy to advise on and assist our clients with when needed.

Andrews Roofing Can Help

A good roofing warranty can provide peace of mind, but it’s essential to read the fine print and work with a certified roofing contractor. At Andrews Roofing, we take pride in ensuring our customers in Hampton Roads get the best warranties available through proper installation and quality workmanship. If you have questions about roofing warranties or need an inspection, contact us today!

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Does Your New Roof Have a Warranty?

When you invest your hard-earned money into your home, especially a sizable investment for something like a new roof, you want to know that you’re protected.

It’s important to understand, when pricing out a new roof and receiving quotes from roofing contractors, what the elements of a roof warranty include. There are a few different things to consider and questions to ask of anyone you’re considering hiring.

Roofing Material Warranties

Most roofing materials come with their own manufacturer warranty. For asphalt shingles, it’s common for manufacturers to provide a 25–30-year warranty, although some do offer longer or “lifetime” warranties. Many metal roofing materials are covered for up to 50 years or longer. The important thing to remember here is that their warranty only covers the material, not labor and not the cost of disposal. Some companies offer enhanced coverage you can purchase that will pay for a full replacement including workmanship for a certain period of time, but those warranties can be costly and require additional certifications and documentation by the contractor.

When receiving quotes on a new roof, ask questions about the materials and manufacturers each contractor uses, and what the warranties look like for each. A good roofing company will know their chosen manufacturer warranties inside and out and have insights about what will be best for your situation, home and location. Manufacturers will only honor warranties on their materials if they have been installed correctly and by a licensed contractor, so make sure you go with a reputable company.

Roofing Contractor Warranties

The other side of roofing warranties is the coverage that your roofing contractor provides to cover their own workmanship. These can vary widely from company to company. Because of that, it’s a good idea to get all of your quotes in writing along with a printed copy of their warranty coverage details. A workmanship warranty will typically cover damage that is caused by improper installation. Make sure the company also covers any materials that may be needed to fix the damage incurred.

At Andrews Roofing we provide a 10-year workmanship warranty on all of our shingle installs, provided we are the primary contractor to the client. This is longer than the industry norm for workmanship warranties. In addition to covering our work on new roof installations, we also warranty any repair work we do on a roof that we installed. We’ve been working in the Hampton Roads region for years, and our reputation in the community illustrates how we stand behind our work. Make sure that whoever you end up hiring has a good standing and reputation in your own community. Check online reviews and ask around with your neighbors. You can even contact the Better Business Bureau or licensing board of your state to make sure the company is in good standing.

Protecting Your Roof Warranty

It’s critical that you understand the requirements of your warranty to avoid rejected claims. If a leak or other damage is incurred, it should be promptly reported to the warranty department so corrective measures can be made as soon as possible. If you do have damage or issues, go back to your original roofing company. Unless they have proven themselves to be completely untrustworthy, it’s best to have continuity in the warranties and work. And finally, do not forget to register your warranty with the manufacturer after the work is completed if it is required. Some warranties do not require formal registration and some do, so it’s important to review your warranty package carefully when you receive it. For enhanced and upgraded warranties, the contractor may have to submit paperwork on your behalf with additional documentation.

We Stand Behind Our Work

We stand behind the work and the materials we use at Andrews Roofing. We’ve been in the business long enough to know which manufacturers do the same, and that’s who we use and recommend to our clients. Our exceptional workmanship warranty and reputation in the Tidewater Region can help you have confidence in your home investment for many years to come. Contact us today for a quote on your new roof.

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